Business Details
About
Auto MaintenanceAuto Repair ShopElectric Vehicle Charging Station
Rivian's Service Centers are by appointment only. Demo drives are available at this location, book yours now through our site.
Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person you can check out our Rivian Spaces or set up a demo drive.
Location
Hours
Frequently Asked Questions About Rivian Service Center
What services does the Rivian Service Center in Normal, IL offer?
The Rivian Service Center provides service and maintenance for Rivian electric vehicles. Services are by appointment only, and you can submit service issues through the Rivian app or contact the 24/7 Rivian Service Support Team.
How can I schedule a demo drive at the Rivian Service Center?
You can book a demo drive through Rivian's website using the provided scheduling link.
What are the operating hours of the Rivian Service Center in Normal?
The center is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 5 PM, and closed on Sundays.
Is there a waiting area available while my vehicle is being serviced?
Yes, the service center has a waiting room equipped with Wi-Fi, water, and snacks for customers.
How can I contact the Rivian Service Center for support?
You can call the main phone at +1 855-748-4265 or the toll-free number at +1 888-748-4261 for 24/7 Rivian Service Support.
Where is the Rivian Service Center located in Normal?
The service center is located at 2430 Electric Avenue, Normal, IL 61761, USA.
Are there any automotive-related businesses near the Rivian Service Center?
Yes, nearby automotive-related businesses include NTW, a tire shop and retail automotive store located nearby.
Can customers visiting the Rivian Service Center find insurance services nearby?
Yes, the Nationwide Mutual Insurance Company, an insurance agency, is located close to the service center.
What recreational facilities are near the Rivian Service Center for visitors to check out?
Visitors can check out the Flying Dragons Pole Vault Club, which is a gym and sports recreation venue nearby.
If I need building supplies after servicing my vehicle, where can I go nearby?
Richards Building Supply, a hardware and building supply wholesale store, is located near the Rivian Service Center.