Brand Certified
Enterprise Rent-A-Car
4.2(184 reviews)
Certified by Enterprise Rent-A-Car • Feb 22, 2026
Business Details
301 Veterans Pkwy, Normal, IL
61761, United States
Certified by Enterprise Rent-A-Car • Feb 22, 2026
(309) 665-2000
Certified by Enterprise Rent-A-Car • Feb 22, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/normal-6267.html
Certified by Enterprise Rent-A-Car • Feb 22, 2026
About
Certified by Enterprise Rent-A-Car • Feb 22, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Normal, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Normal location today.
Location
Certified by Enterprise Rent-A-Car • Feb 22, 2026
Hours
Certified by Enterprise Rent-A-Car • Feb 22, 2026
Reviews
4.2
184 reviews
5 stars
128
4 stars
19
3 stars
7
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Sara and Mo who went above and beyond.
Reservation Issues
Several customers reported problems with reservations, including cars not being available despite confirmed bookings, leading to frustration and inconvenience.
Vehicle Condition
Feedback indicated that while many vehicles were clean and well-maintained, there were instances of customers receiving dirty cars or vehicles that did not meet their expectations.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints about unprofessional behavior from management and communication issues that detracted from the overall service.
- HAHeather Asher2 days ago5.0Shout out to Aaliyah at Enterprise for taking such good care of me and my son. She was so helpful and understanding to our situation. We were very well taken care of! Thank you Enterprise!
- BLBri “Brizz” Lynn6 days ago5.0Great staff and location.
- PHPaula HancockFeb 7, 20265.0It was mostly easy to get my rental for my repairs on my car. Unfortunately I had to pick up on a weekend so it wasn't nice that I had to find transportation to get from the repair facility to Enterprise. The car that I did get was dirty when I picked it up. The seat had stains and there was gum stuck between the car interior and the emergency brake but I didn't notice it until after I had gotten home because it was so cold out that I just wanted to get inside the car and get home as soon as possible. The car also ended up having a slow leak in a tire. Had to air up the tire three times a day so I decided to call Enterprise and they were able to get me a new vehicle. That vehicle was much nicer!
- WAWillie AmbroseJan 25, 20265.0I had a great experience
- TPTony PirainoDec 10, 20255.0Kyle was extremely helpful in getting us a 15 passenger van in a pinch for a trip over the weekend. We really appreciated all of his help and will definitely use them again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Normal, IL?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Where is Enterprise Rent-A-Car located in Normal, IL?
It is located at 301 Veterans Pkwy, Normal, IL 61761, United States.
What are the business hours for Enterprise Rent-A-Car in Normal?
Enterprise is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I make a reservation online for a rental car at the Normal location?
Yes, you can reserve your rental car online through their website at enterprise.com/reserve.
What payment methods are accepted by Enterprise Rent-A-Car in Normal?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Do they offer any special deals or discounts at this location?
Yes, they offer great weekend rates and discounts for active military members.
Which nearby places can help me find Enterprise Rent-A-Car in Normal?
Enterprise Rent-A-Car is near popular spots like Urban Air Adventure Park, Crunch Fitness, and Target, making it easy to locate and visit the rental office.
Are there dining options close to Enterprise Rent-A-Car in Normal where I can eat before or after renting a car?
Yes, nearby dining options include Logan's Roadhouse, Twisted Tenders, Panda Express, Cold Stone Creamery, and DESTIHL Restaurant and Brew Works.
What recreational places are close to Enterprise Rent-A-Car in Normal?
You can visit Urban Air Adventure Park for sports and recreation or work out at Crunch Fitness nearby, both are close to the rental location.
Is there a coffee shop near Enterprise Rent-A-Car in Normal for a quick drink?
Yes, Starbucks is located nearby, perfect for grabbing a coffee before or after your car rental.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified February 22, 2026Yext Knowledge Graph
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