Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Normal, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Normal location today.
Location
Hours
Reviews
4.1
171 reviews
5 stars
115
4 stars
19
3 stars
7
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting the efforts of the manager, Sara, and other team members.
Reservation Issues
Several customers reported problems with reservations, including cars not being available despite confirmed bookings, leading to frustration and inconvenience.
Cleanliness and Condition
Customers generally found the vehicles clean and well-maintained, although there were some complaints about receiving dirty cars.
Professionalism
While many reviews noted professionalism among staff, there were instances of unprofessional behavior, particularly from management, which negatively impacted customer experiences.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with their overall rental experience and indicated they would return.
- RMRobert MclearrenOct 19, 20255.0Very very happy !! These are the folks to go to for your car rental needs !! Mo and his staff WILL BE at your every side !! ( Literally !! ) They all do more than help ... they continue to help you and that's very rate these days ! Thank you Mo and the entire staff at Enterprise Bloomington/ Normal , Illinois .
- SSScott SeibringSep 25, 20255.0Have rented from this location before and continue to be impressed with their customer service. Thanks!!
- AGAjo GeorgeAug 19, 20255.0The car was very clean and comfortable to ride. Very courteous staff, accommodating our request about adjusted time due to a last minute change. Very easy to return. Overall a great experience at this location. I would definitely rent from them again.
- MWMichael WilcoxAug 8, 20255.0Great on gas! Great customer service!
- ISIstvan Dr. SzilagyiAug 3, 20255.0Very good service
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Normal, IL?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Where is Enterprise Rent-A-Car located in Normal, IL?
It is located at 301 Veterans Pkwy, Normal, IL 61761, United States.
What are the business hours for Enterprise Rent-A-Car in Normal?
Enterprise is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I make a reservation online for a rental car at the Normal location?
Yes, you can reserve your rental car online through their website at enterprise.com/reserve.
What payment methods are accepted by Enterprise Rent-A-Car in Normal?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Do they offer any special deals or discounts at this location?
Yes, they offer great weekend rates and discounts for active military members.
Which nearby places can help me find Enterprise Rent-A-Car in Normal?
Enterprise Rent-A-Car is near popular spots like Urban Air Adventure Park, Crunch Fitness, and Target, making it easy to locate and visit the rental office.
Are there dining options close to Enterprise Rent-A-Car in Normal where I can eat before or after renting a car?
Yes, nearby dining options include Logan's Roadhouse, Twisted Tenders, Panda Express, Cold Stone Creamery, and DESTIHL Restaurant and Brew Works.
What recreational places are close to Enterprise Rent-A-Car in Normal?
You can visit Urban Air Adventure Park for sports and recreation or work out at Crunch Fitness nearby, both are close to the rental location.
Is there a coffee shop near Enterprise Rent-A-Car in Normal for a quick drink?
Yes, Starbucks is located nearby, perfect for grabbing a coffee before or after your car rental.