Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone South Center in Normal, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Normal, IL or call us at (309) 454-4990.
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist with car issues.
Staff Knowledge
While several employees were noted for their expertise, some reviews indicated a lack of knowledge among certain staff members, leading to customer frustration.
Management Issues
Feedback highlighted concerns about the current store manager's leadership style, with some customers feeling that it negatively impacted the store atmosphere and employee morale.
Product Availability
Customers appreciated the wide selection of parts and products available, often finding exactly what they needed.
Mixed Experiences
While many reviews were positive, there were also negative experiences reported, particularly regarding service inconsistencies and specific staff interactions.
AC
Ava Carroll
Nov 8, 2025
5.0
Kerry was very helpful and even filled up our oil! He also helped us to get a part we've been needing!
TJ
Tay J
Oct 22, 2025
5.0
10000 Stars For Garrett He Did The Best Job He Could Possibly do Walmart did a oil change didn’t put my cap on drove all the way from Madison stop at gas station whole car smelly and smoked out he replaced my cap topped off the oil and did his best to clean the spill he didn’t cause he DESERVES A RAISE !!! Thank You Muchhhhh
BB
BeYou
Oct 2, 2025
5.0
AutoZone member here always get parts and great service.
MT
Mackenzie Thompson
Sep 26, 2025
5.0
Karry helped check and change my battery. He was very knowledgeable and helpful with finding the right battery!
DS
dylan summers
Sep 21, 2025
5.0
Came in tonight to get a new battery. Karry was very helpful with the installation of it and was very nice!