AutoZone Auto Parts

4.1
584 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Golf Rd in Niles, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Niles, IL or call us at (847) 966-8504.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8361 Golf Rd, Niles, IL
60714, United States

Hours

Reviews

4.1
584 reviews
5 stars
387
4 stars
72
3 stars
31
2 stars
11
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Pierre and Ammar, for their exceptional, friendly, and knowledgeable service.

Product Availability

Customers frequently noted that the store had a good selection of parts and products, often finding what they needed.

Mixed Experiences

While many reviews were positive, there were also complaints about unhelpful staff and poor customer service in certain instances.

Installation Assistance

Several customers appreciated the assistance with installations, particularly for batteries and light bulbs, highlighting the staff's willingness to help.

Professionalism

Some reviews pointed out unprofessional behavior from certain employees, indicating a need for better training and customer interaction.
  • BA
    Bernard Azrikam
    3 days ago
    5.0
    They got everything you need for your car
  • DT
    D Troy
    Dec 11, 2025
    5.0
    Needed a battery and these guys came through. Great service.
  • MR
    Mayra Ramirez
    Nov 23, 2025
    5.0
    Ed was super friendly and knowledgeable. 10000/10
  • LW
    Lucinda Wall
    Nov 22, 2025
    5.0
    I want to thank Pierre and Christian for their exceptional service on Friday November 21 After leaving Outback the Battery Service Charging System light came on I Googled Auto Zone the one on Golf Road Pierre checked and removed the battery to charge it the next diagnostic was the Alternator was going bad he called the mechanic who worked with them Pierre and Christian notified the mechanic who came right away only took 45 minutes to install the alternator (fastest I’ve ever seen) they let me stay in the store to keep warm they were friendly helpful knowledgeable outstanding customer service this is the best Auto Zone ever. These guys needs a pay raise and a best service award so if the owners read this #1 store So again thank you guys for your service and support everyone should try this store 👍😀🚙 Lucinda
  • RB
    Randal Brunson
    Nov 6, 2025
    5.0
    I came in with a blown out brake light for my 2016 Hyundai Tucson and had the great fortune of running into Pierre. Pierre was very professional. He found the correct bulb for the brake light and then offered to make the very difficult bulb replacement. The Hyundai's have a very detailed light unit and Pierre was able to skillfully replace the burnt out bulb. A great thank you to Pierre and AutoZone for hiring such an able and socialable store manager.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Niles, IL?

AutoZone Auto Parts in Niles, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services for your convenience.