AutoZone Auto Parts

4.1
586 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Golf Rd in Niles, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Niles, IL or call us at (847) 966-8504.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8361 Golf Rd, Niles, IL
60714, United States

Hours

Reviews

4.1
586 reviews
5 stars
389
4 stars
72
3 stars
31
2 stars
11
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Pierre and Ammar, for their exceptional, friendly, and knowledgeable service.

Product Availability

Customers frequently noted that the store had a good selection of parts and products, often finding what they needed.

Mixed Experiences

While many reviews were positive, there were also complaints about unhelpful staff and poor customer service in certain instances.

Installation Assistance

Several customers appreciated the assistance with installations, particularly for batteries and light bulbs, highlighting the staff's willingness to help.

Professionalism

Some reviews pointed out unprofessional behavior from certain employees, indicating a need for better training and customer interaction.
  • BB
    Brandy Bittinger
    3 days ago
    5.0
    Pierre is the best!! Very upbeat, positive person who made sure my car battery was properly installed at night in the freezing cold and snow. Thank you!!!
  • SA
    Salima Ali
    Jan 13, 2026
    5.0
    Very organized store. Pierre was the associate that welcomed us, a very kind, polite, and knowledgable person! Helped us very much to make sure we had the right part and showed us how to install it ! Thank you so much! It’s not everyday you get such good customer service!
  • BA
    Bernard Azrikam
    Jan 9, 2026
    5.0
    They got everything you need for your car
  • DT
    D Troy
    Dec 11, 2025
    5.0
    Needed a battery and these guys came through. Great service.
  • LW
    Lucinda Wall
    Nov 22, 2025
    5.0
    I want to thank Pierre and Christian for their exceptional service on Friday November 21 After leaving Outback the Battery Service Charging System light came on I Googled Auto Zone the one on Golf Road Pierre checked and removed the battery to charge it the next diagnostic was the Alternator was going bad he called the mechanic who worked with them Pierre and Christian notified the mechanic who came right away only took 45 minutes to install the alternator (fastest I’ve ever seen) they let me stay in the store to keep warm they were friendly helpful knowledgeable outstanding customer service this is the best Auto Zone ever. These guys needs a pay raise and a best service award so if the owners read this #1 store So again thank you guys for your service and support everyone should try this store πŸ‘πŸ˜€πŸš™ Lucinda

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Niles, IL?

AutoZone Auto Parts in Niles, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services for your convenience.