AutoZone Auto Parts

4.1
580 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Golf Rd in Niles, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Niles, IL or call us at (847) 966-8504.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8361 Golf Rd, Niles, IL
60714, United States

Hours

Reviews

4.1
580 reviews
5 stars
383
4 stars
72
3 stars
31
2 stars
11
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Pierre and Ammar, for their exceptional service, helpfulness, and knowledge.

Product Knowledge

Several reviews highlighted the staff's expertise in automotive parts and their ability to assist customers in finding the right products.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude service and misinformation from some employees.

Installation Assistance

Customers appreciated the assistance with installations, such as batteries and wiper blades, which contributed to a positive shopping experience.

Inconsistency

Feedback indicated inconsistency in service quality, with some customers reporting excellent experiences while others faced unhelpful or dismissive staff.
  • LW
    Lucinda Wall
    1 day ago
    5.0
    I want to thank Pierre and Christian for their exceptional service on Friday November 21 After leaving Outback the Battery Service Charging System light came on I Googled Auto Zone the one on Golf Road Pierre checked and removed the battery to charge it the next diagnostic was the Alternator was going bad he called the mechanic who worked with them Pierre and Christian notified the mechanic who came right away only took 45 minutes to install the alternator (fastest I’ve ever seen) they let me stay in the store to keep warm they were friendly helpful knowledgeable outstanding customer service this is the best Auto Zone ever. These guys needs a pay raise and a best service award so if the owners read this #1 store So again thank you guys for your service and support everyone should try this store 👍😀🚙 Lucinda
  • KK
    Kyle Knesh
    Nov 14, 2025
    5.0
    Had what I was looking for. Friendly staff.
  • RB
    Randal Brunson
    Nov 6, 2025
    5.0
    I came in with a blown out brake light for my 2016 Hyundai Tucson and had the great fortune of running into Pierre. Pierre was very professional. He found the correct bulb for the brake light and then offered to make the very difficult bulb replacement. The Hyundai's have a very detailed light unit and Pierre was able to skillfully replace the burnt out bulb. A great thank you to Pierre and AutoZone for hiring such an able and socialable store manager.
  • VN
    Vincenzina Nobile
    Oct 20, 2025
    5.0
    This Place is amazing. Not my first time here on Golf Rd in Niles, IL and the customer service is consistently EXELLENT ! Pierre helped me today with his positive energy and great zeal to help me today with my front headlight. Pierre immediately found the bulb and ready to install it before I could even walk out the door practically. I want to shake the hand that Hired this Gentleman and thank Pierre ONE MORE TIME !!!!!!!!! God bless you Pierre !!
  • IS
    Ibrahim Sepanik
    Oct 19, 2025
    5.0
    When I came to get. My battery changed I received excellent customer service. They not only found the perfect battery for my needs they also help removed the old battery and helped install the new one. I'd like to give special thanks to Pierre for all his great advice and help. 5 stars is far too low for the service I received. 😊😊😊

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Niles, IL?

AutoZone Auto Parts in Niles, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services for your convenience.