AutoZone Auto Parts

4.2
299 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Milwaukee Ave in Niles, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Niles, IL or call us at (847) 647-1320.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7457 N Milwaukee Ave, Niles, IL
60714, United States

Hours

Reviews

4.2
299 reviews
5 stars
193
4 stars
49
3 stars
15
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were reported as rude and dismissive.

Product Availability

Customers appreciated that the store usually has the parts they need, but there were complaints about receiving incorrect parts and delays in orders.

Service Quality

Many customers highlighted the quick and efficient service for tasks like battery replacements and wiper installations, though there were instances of poor execution reported.

Staff Knowledge

Some staff members were commended for their expertise and willingness to assist, while others were criticized for lacking basic mechanical knowledge.

Store Environment

The store was generally described as clean and well-maintained, contributing positively to the shopping experience.
  • MV
    Mario Vankinscott
    Dec 1, 2025
    5.0
    This AutoZone is usually fairly empty because the customer service is fast, concise and effective so there isn't a long line. Helpful and caring staff.
  • KR
    Kishan Rampersadsingh
    Nov 24, 2025
    1.0
    I have a 2012 Mercedes Benz s550 I was sold the wrong spark plugs and oil filter for my vehicle spark plugs was a simple change from another store but here comes the problem the oil filters they gave me yes 2 because he didn’t know which one caused my engine to stave for oil and now my engine is tapping and shaking.this vehicle has a top mounted oil filter so it’s not like it would run out it’s just going to cause internal damage like it did. Now the store is not accepting any responsibility.the manager I tried to talk with them to come to a solution but when you are dealing with key pushers that are not mechanicaly inclined it’s quick for them to be dismissive to you.actually they are not good key pushers wouldn’t have happened if they knew what they were doing.so as of now 11/24/2025 my car is going to the mechanic and my lawyer will be in contact I will post the out come of this Car most likely will need new used engine or a rebuilt around a 4500$ bill
  • JS
    Jose serrano
    Nov 10, 2025
    5.0
    Hello I needed a starter and went to the AutoZone on Milwaukee close to central n the only one they had was damaged and the employee got upset because I said I want a refund so luckily they had one on Milwaukee close to Harlem n OMG the employees where alsome n help me a lot this is my to go AutoZone store n I'm a retired macanic...
  • CA
    Carlto Apuli
    Oct 19, 2025
    5.0
    All your auto needs is here
  • GM
    Geek Mega
    Sep 2, 2025
    2.0
    Great store and they know what they're doing. The only complaint I have is that at least 1 employee here use Gain scented beads on their clothes, creating toxic indoor air to breathe. This causes shoulder pain, eye pain, itchines

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Niles, IL?

AutoZone Auto Parts in Niles, IL is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Niles offer in-store pickup and delivery services?

Yes, AutoZone Niles provides both in-store pickup and same day delivery services.