AutoZone Auto Parts

4.2
301 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Milwaukee Ave in Niles, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Niles, IL or call us at (847) 647-1320.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7457 N Milwaukee Ave, Niles, IL
60714, United States

Hours

Reviews

4.2
301 reviews
5 stars
194
4 stars
49
3 stars
15
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and lack of assistance.

Product Availability

Many customers noted that the store usually has the parts they need in stock, but there were complaints about receiving incorrect parts.

Service Quality

Several reviews highlighted excellent service, particularly in assisting with installations and diagnostics, but there were also reports of poor service and mistakes made by staff.

Staff Knowledge

Some employees were recognized for their knowledge and helpfulness, while others were criticized for being unhelpful or lacking expertise.
  • MA
    Mariana Armas
    4 days ago
    1.0
    Lazy workers
  • MV
    Mario Vankinscott
    Dec 1, 2025
    5.0
    This AutoZone is usually fairly empty because the customer service is fast, concise and effective so there isn't a long line. Helpful and caring staff.
  • KR
    Kishan Rampersadsingh
    Nov 24, 2025
    1.0
    I have a 2012 Mercedes Benz s550 I was sold the wrong spark plugs and oil filter for my vehicle spark plugs was a simple change from another store but here comes the problem the oil filters they gave me yes 2 because he didn’t know which one caused my engine to stave for oil and now my engine is tapping and shaking.this vehicle has a top mounted oil filter so it’s not like it would run out it’s just going to cause internal damage like it did. Now the store is not accepting any responsibility.the manager I tried to talk with them to come to a solution but when you are dealing with key pushers that are not mechanicaly inclined it’s quick for them to be dismissive to you.actually they are not good key pushers wouldn’t have happened if they knew what they were doing.so as of now 11/24/2025 my car is going to the mechanic and my lawyer will be in contact I will post the out come of this Car most likely will need new used engine or a rebuilt around a 4500$ bill
  • JS
    Jose serrano
    Nov 10, 2025
    5.0
    Hello I needed a starter and went to the AutoZone on Milwaukee close to central n the only one they had was damaged and the employee got upset because I said I want a refund so luckily they had one on Milwaukee close to Harlem n OMG the employees where alsome n help me a lot this is my to go AutoZone store n I'm a retired macanic...
  • CA
    Carlto Apuli
    Oct 19, 2025
    5.0
    All your auto needs is here

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Niles, IL?

AutoZone Auto Parts in Niles, IL is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Niles offer in-store pickup and delivery services?

Yes, AutoZone Niles provides both in-store pickup and same day delivery services.