AutoZone Auto Parts

4.2
296 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Milwaukee Ave in Niles, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Niles, IL or call us at (847) 647-1320.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7457 N Milwaukee Ave, Niles, IL
60714, United States

Hours

Reviews

4.2
296 reviews
5 stars
191
4 stars
49
3 stars
15
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Product Availability

Customers appreciated that the store often had the parts they needed in stock, but there were complaints about receiving incorrect parts or delays in orders.

Service Quality

Some customers highlighted excellent service, particularly with installations and diagnostics, while others experienced issues with staff not performing basic services correctly.

Staff Knowledge

Several reviews noted the staff's knowledge and willingness to help, although there were instances of staff being unhelpful or lacking training.

Store Environment

The store was generally described as clean and well-maintained, contributing positively to the shopping experience.
  • JS
    Jose serrano
    Nov 10, 2025
    5.0
    Hello I needed a starter and went to the AutoZone on Milwaukee close to central n the only one they had was damaged and the employee got upset because I said I want a refund so luckily they had one on Milwaukee close to Harlem n OMG the employees where alsome n help me a lot this is my to go AutoZone store n I'm a retired macanic...
  • CA
    Carlto Apuli
    Oct 19, 2025
    5.0
    All your auto needs is here
  • GM
    Geek Mega
    Sep 2, 2025
    2.0
    Great store and they know what they're doing. The only complaint I have is that at least 1 employee here use Gain scented beads on their clothes, creating toxic indoor air to breathe. This causes shoulder pain, eye pain, itchines
  • CS
    Cristina Stanila
    Aug 19, 2025
    5.0
    My check engine light came on and the representative was really helpful in reading the codes amd provided me with a report.
  • JM
    Jay Modi
    Aug 8, 2025
    1.0
    I understand AutoZone isn’t a mechanic, but this location makes you wonder why they even bother advertising basic services they clearly can’t perform. They brag about installing wipers or batteries — yet can’t do either correctly. When I asked for help, they either refused or messed it up. The one job they should at least get right — supplying the correct parts — is another fail. They put the make, model, and year of my car into the computer, then still gave me the wrong parts. That’s like a coffee shop giving you tea after you ordered coffee and then acting like it’s normal. If you can’t install wipers, can’t replace a battery properly, can’t check a check engine light, and can’t even hand over the right parts — why be under the AutoZone banner at all? This store is the definition of “all talk, no action.” If you want frustration, wasted time, and incorrect parts, come here. If you want actual help, go anywhere else

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Niles, IL?

AutoZone Auto Parts in Niles, IL is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Niles offer in-store pickup and delivery services?

Yes, AutoZone Niles provides both in-store pickup and same day delivery services.