Jiffy Lube Multicare

4.8
258 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in New Lenox. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
682 East Lincoln Highway, New Lenox, IL
60451, United States

Hours

Reviews

4.8
258 reviews
5 stars
245
4 stars
4
3 stars
0
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and knowledgeable, with many highlighting individual team members like Colin and Nick.

Efficiency

Many reviews noted the quick service, with several customers mentioning being in and out in under 30 minutes.

Cleanliness

The facility was frequently described as clean and well-maintained, contributing to a positive customer experience.

Transparency

Customers appreciated the transparency in service, with staff explaining necessary repairs and showing them the condition of parts.

Mixed Experiences

While many had positive experiences, some customers reported issues such as being overcharged or having to return for service discrepancies.
  • AB
    Amanda Buckley
    1 day ago
    5.0
    Visited on 11/22 for an oil change and tire rotation. It was busy however Nick was still calm, friendly and efficient. Went through all checks and was very happy with my service. 10/10 would recommend!
  • SL
    Star Larson
    4 days ago
    5.0
    Just stopped to get my oil changed was met with smiling informative faces. Nick helped me navigate my cars servicing needs without being pushy or using scare tactics. DeShaun was very attentive to my car as I needed my oil flushed (my own fault I let it go 2k over). The overall experience was very pleasant. They also found available coupons to save me money. I will absolutely take the drive to come back. Thanks again guys!
  • NG
    Nancy Gibbons
    6 days ago
    5.0
    These guys were fast and efficient. Very professional and helpful. I’ll definitely come here again. Douglas and Vincent took care of my car quickly.Nick, the store manager was super helpful on the phone.
  • TJ
    Timothy Joiner
    Nov 10, 2025
    5.0
    Steve was insightful and informative but not too pushy with the up sales. Let me know about any issues he encountered. Gave me a good coupon/discount. Thru in a quick computer diagnostics for free. Great customer service.
  • SZ
    Sarah Zackavec
    Oct 31, 2025
    5.0
    Excellent service! I stopped in to have my oil level checked. The mechanics checked the oil, the tires, lights, and scanned my car to find out what was causing my check engine light to remain on. The mechanics then ordered the part needed to clear the check engine light, and repaired it within an hour. I’m so grateful for the great service!

Frequently Asked Questions About Jiffy Lube Multicare

Does Jiffy Lube offer any coupons?

Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.

What are the Jiffy Lube hours of operation?

Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.