Brand Certified
Enterprise Rent-A-Car
4.5(240 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
650 E Lincoln Hwy, New Lenox, IL
60451, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(815) 462-8200
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/new-lenox-15gn.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New Lenox, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Lenox location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.5
240 reviews
5 stars
189
4 stars
18
3 stars
9
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Vehicle Quality
Several reviews mentioned issues with vehicle cleanliness and maintenance, including expired tags and dirty interiors.
Reservation Issues
Numerous customers reported problems with vehicle availability despite having reservations, leading to frustration and wasted time.
Overall Experience
While many had positive experiences, there were significant complaints regarding hidden fees and poor communication about charges.
- JAJim Alvarado2 days ago2.0I was charged $166.80 over what my insurance covered. I am on a fixed income, and it was a struggle for me to come up with the money. Now you want me to pay $26.10 for a toll $1.10. I had my IPASS with me but it didn’t register on mine. I am a disabled veteran. It would have been an easy fix if I would have just known to add the license plate from the rental car. I feel like someone could have told me about this simple fix. This could have been avoided so easily. Thank you Jaime Alvarado
- LMlizbeth martinez3 days ago5.0Best customer service that I ever had they were so respectful and professional
- MSMaria Stahulak6 days ago5.0Eddie was amazing! Was a busy rental day, he was patient, calm, and got to us in a rental as soon as he could. Easy process. Always amazing experience at the New Lenox Enterprise.
- CCCarinaFeb 24, 20265.0My experience at this Enterprise location was wonderful. Customer service is top tier, everyone is friendly and helpful. Edward and Kenny were very kind and made the process quick and easy. I live 5 minutes away from the Joliet location but I’ll always drive the extra 20 to New Lenox just for the customer service.
- ASAshtoo SwawFeb 16, 20265.0Eddie honestly always helped me out an amazing person enterprise did a good thing hiring that guy
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in New Lenox, IL?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.
What are the rental hours for Enterprise Rent-A-Car in New Lenox?
The New Lenox location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in New Lenox?
You can reserve your rental car online via their reservation website at enterprise.com or by calling their local phone number at +1 815-462-8200.
What payment methods are accepted at Enterprise Rent-A-Car New Lenox?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car in New Lenox offer any discounts for military personnel?
Yes, Enterprise provides discounts for active military members.
Is Enterprise Rent-A-Car in New Lenox woman-owned?
Yes, this location is owned by a woman.
Can I get an airport pickup service from Enterprise Rent-A-Car in New Lenox?
Yes, the New Lenox location offers airport pick-up services for customers.
What nearby dining options can I visit before or after renting a car at Enterprise in New Lenox?
You can enjoy various nearby restaurants such as Raising Cane's for fast food, Smoothie King for smoothies and juices, Chipotle Mexican Grill for Tex-Mex, MOD Pizza, and Jersey Mike's Subs for sandwiches.
Are there any nearby medical or health services near Enterprise Rent-A-Car in New Lenox?
Yes, nearby health and medical services include William C Guinta Ltd (dentist and chiropractor), Physicians Immediate Care, and Hickory Creek Family Dentistry.
What other services or stores are conveniently located near Enterprise Rent-A-Car in New Lenox?
Nearby, you can find Pep Boys for automotive repair, Chase ATM and Chase Bank for banking, Mattress Firm for retail shopping, and Classy Nails And Spa for beauty treatments.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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