AutoZone Auto Parts

4.5
287 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Lincoln Highway in New Lenox, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Lenox, IL or call us at (815) 462-0917.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
671 E Lincoln Hwy, New Lenox, IL
60451, United States

Hours

Reviews

4.5
287 reviews
5 stars
210
4 stars
46
3 stars
12
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight the exceptional customer service provided by staff, with many employees going above and beyond to assist customers.

Knowledgeable Staff

Customers frequently mention the staff's extensive knowledge about auto parts and their ability to help find the right products.

Quick Service

Many reviews commend the quick service, with customers often being helped promptly and efficiently.

Friendly Atmosphere

The store is noted for its friendly and welcoming environment, with staff being described as polite and cheerful.

Mixed Experiences

While many reviews are positive, there are a few mentions of poor service and issues with product availability.
  • PS
    Paige Spiller
    Dec 19, 2025
    5.0
    I went there today and everyone was so kind! I had my 3 kids in the car so my bf called ahead of time and someone came out and met me at my car to check my battery. That’s not all, they replaced my battery even though it was a struggle and it was freezing outside. I wish I had gotten their names but the young lady and young man who helped me out today were fantastic! Thank you so much.
  • GM
    Grant Mossell
    Dec 16, 2025
    5.0
    everyone in this store is GREAT! my commercial account managers, Cheyenne, Sean, and Nate go above and beyond to help my business stay running smooth and keep my customers happy by having the knowledge to get me my parts promptly and at reasonable prices! and we cant forget the beautiful always smiling Ms. Leslie behind the scenes!
  • DW
    Donna Walsh
    Sep 3, 2025
    5.0
    I stopped in Autozone today in need of a new car battery. Matt and Chance were great. Several places told me because of the battery location they wouldn’t be able to do it. Chance had the old battery out and the new battery really quick. Those guys are a real asset to that store. Thank you for great customer service guys !
  • RM
    Rick Malmfeldt
    Aug 23, 2025
    5.0
    Went to have my light for license plate replaces, Matt did an awesome job replacing them . Thank you again Matt
  • JI
    Jennifer Innes
    Jul 29, 2025
    5.0
    I went to Auto Zone (New Lenox) today. I don't know the employee's name, but he was extremely helpful right from the start. He tested my battery and replaced it. It didn't take much time at all. I was impressed how respectful and kind he was. I appreciate the customer service. Thank you! Keep it up!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in New Lenox, IL?

AutoZone Auto Parts in New Lenox is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Does this AutoZone location offer in-store pickup and same-day delivery?

Yes, this AutoZone location offers both in-store pickup and same-day delivery services.