Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Naperville area, turn to Safelite AutoGlass . Those in central Naperville or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1580 W Ogden Ave, Safelite AutoGlass Naperville repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
445 reviews
5 stars
272
4 stars
25
3 stars
9
2 stars
10
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and professional staff, others reported rude behavior and poor communication.
Repair Quality
Many customers were satisfied with the quality of repairs, but there were complaints about issues arising post-repair, including safety feature malfunctions and use of subpar materials.
Efficiency
Several reviews highlighted the quick and efficient service, with many customers appreciating the timely completion of repairs.
Communication
Customers noted good communication regarding appointment scheduling and updates, though some experienced issues with follow-up and resolution of problems.
Overall Experience
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant frustrations and unresolved issues.
- JCJoe Canda6 days ago5.0I highly recommend this Safelite location. The team worked hard to accommodate some scheduling challenges and made my repair happen even when a customer (me) goofs up. Benji, the installer, did excellent work and kept me informed throughout the process. Renzo, the manager, was great to work with and helped make the scheduling work. Strong communication and a great overall experience. Respectfully, Canda. J
- WLWes LevyJan 4, 20265.0Very professional, arrived on time, quick install, couldn’t have asked for an easier more pleasant experience.
- AAasth_t1cJan 2, 20262.0Came here for a warranty glass replacement, it was done thankfully. But now half my vin plate is covered in glue, damage on my A-Pillar trim, glue stains on my A-Pillars, glue overflowing into passenger compartment. I should have done the glass swap myself.
- JEJacqueline ElliottJan 1, 20265.0The young men I encountered were very professional and went out of their way to help me understand. They did an excellent job on my car and the poor soul that was answering the phone was very patient and polite to someone on the phone that kept reaming him because he called her man. Both young men deserve praise for what they did!
- VRVal RebhornDec 23, 20255.0Lucas with Safelite was awesome and this location was efficient with my repair. The staff was knowledgeable in answering questions. Would definitely recommend Safelite and this location.
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass located in Naperville?
Safelite AutoGlass is located at 1580 W Ogden Ave, Ste 140, Naperville, IL 60540.
What services does Safelite AutoGlass offer?
Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, power window repair, same-day service, and insurance paperwork processing, among other vehicle glass services.
What are the business hours for Safelite AutoGlass Naperville?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Does Safelite AutoGlass provide mobile or in-shop repairs?
Yes, Safelite AutoGlass offers both in-shop and convenient mobile auto glass repair and replacement services.
How long does a typical windshield repair take at Safelite AutoGlass?
Windshield repairs at Safelite AutoGlass can be completed in as little as 30 minutes and come with a national warranty.
What payment methods are accepted at Safelite AutoGlass?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Safelite AutoGlass cater to customers who speak Spanish?
Yes, Safelite AutoGlass provides services in both English and Spanish.
Are appointments required for service at Safelite AutoGlass?
Yes, appointments are required for service and can be booked online through their reservation link.
Which nearby automotive service shops could I visit along with Safelite AutoGlass?
Nearby automotive service shops include Maximum Automotive, Cassidy Tire & Service, Meineke Car Care Center, Carnica Auto Body Shop, Milex Complete Auto Care - Multistate Transmissions, and Posh Automotive. Customers can visit these for related automotive repairs or tire services alongside their glass repair needs.
What local dining options are close to Safelite AutoGlass Naperville?
Nearby dining options include Baskin-Robbins ice cream shops, Dunkin' coffee and donuts shops, Royal Food Court Indian restaurant, Royal Palace Grill & Banquets event space, and The Burger Life American restaurant, perfect for a meal or snack before or after your auto service visit.
Are there any grocery or specialty food stores near Safelite AutoGlass?
Yes, nearby grocery stores include Balaji Grocery, a health food supermarket, and Farm2Cook Fresh Meat Store, a butcher shop and specialty grocery store to pick up fresh ingredients while in the area.