Brand Certified
Safelite AutoGlass
3.7(473 reviews)
Certified by Safelite AutoGlass • Mar 01, 2026
Business Details
1580 W Ogden Ave, Naperville, IL
60540, United States
Certified by Safelite AutoGlass • Mar 01, 2026
(888) 843-2798
Certified by Safelite AutoGlass • Mar 01, 2026
https://www.safelite.com/stores/naperville
Certified by Safelite AutoGlass • Mar 01, 2026
About
Certified by Safelite AutoGlass • Mar 01, 2026
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Naperville area, turn to Safelite AutoGlass . Those in central Naperville or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1580 W Ogden Ave, Safelite AutoGlass Naperville repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Safelite AutoGlass • Mar 01, 2026
Hours
Certified by Safelite AutoGlass • Mar 01, 2026
Reviews
3.7
473 reviews
5 stars
295
4 stars
27
3 stars
9
2 stars
10
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and communication throughout the repair process.
Timeliness
Several reviews noted that appointments were easy to schedule and that repairs were completed in a timely manner, often quicker than expected.
Quality of Work
While many customers were satisfied with the quality of repairs, some reported issues with the installation and use of non-OEM parts, leading to dissatisfaction.
Communication Issues
A number of customers expressed frustration with the difficulty in reaching customer service and the lack of follow-up regarding issues after service.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent service while others reported significant problems, particularly with management and resolution of complaints.
- LLLisa3 days ago1.0They could not find my payment for days. Cannot get a time window for my warranty repair scheduled for today with the manager. Windshield is whistling. Customer service says 24/7 but no one is there.
- CSC.J. SmithFeb 24, 20265.0So easy. They did the insurance claim for me, they came to my driveway. A+++ would 100% recommend
- SWSarah wnukowskiFeb 13, 20264.0Edward was a great technician. I do feel bad though cause I think he had a large work load. He was an hour and half late and outside the time frame window that I was provided. But luckily I had nothing going on that day and his communication about it wasn’t completely last minute. He did a great job on the window and explained everything and moved my car into the place that benefited him. I would use safelite mobile service again for sure.
- ENEnrique NovoaFeb 11, 20265.0I was very impressed with their service. The lady at front desk was very professional and helpful. They had my windshield replaced in less than 2 hours. Highly recommended.
- JCJolene CurtisFeb 11, 20265.0Great service, technician was friendly, he replaced my windshield in a good amount of time which my husband says replacing a windshield is not easy to do! He did a great job in pretty cold weather too. Definitely would recommend Safelite again.
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Certified March 01, 2026Yext Knowledge Graph
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