Jiffy Lube

4.3
623 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Naperville. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
944 W 75th St, Naperville, IL
60565, United States

Hours

Reviews

4.3
623 reviews
5 stars
457
4 stars
57
3 stars
25
2 stars
12
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick and efficient service, often completing oil changes in under 30 minutes.

Customer Service

Many reviews highlighted the friendly and professional demeanor of the staff, with specific mentions of employees who provided exceptional service.

Cleanliness

While some customers appreciated the clean waiting area, others reported issues with cleanliness, particularly in the waiting room.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, mentioning hidden fees and high costs compared to competitors.

Mixed Experiences

While many had positive experiences, a few customers reported issues with service quality and vehicle problems after service.
  • ES
    Evan Sharenow
    Jan 3, 2026
    1.0
    Hi Jiffy Lube - next time I spend $100 to get my oil changed, would it be possible for your techs to actually reset the oil change light instead of just going.... "Ahhhh, it doesn't work.... Errrrr." And then actually hand me the keys to my vehicle, instead of telling me they don't know where the keys are so that I have to spend ten minutes searching through my vehicle for them? I know oil changes are hard and all. Maybe one day you guys will get this crazy industry figured out. Keep practicing I guess?
  • TM
    Thomas Marran
    Dec 31, 2025
    3.0
    It was a busy day for sure; however, it took an hour and 20 minutes for an oil. They always have a bunch of guys standing around. I'm sure they're being told what to do, and or can't complete their job until someone else finishes up something, but it appears that they're doing nothing. Just optically, not a good look. The other thing, I'm tired of the upsell. They're not pushy about it but it gets old and feels slightly icky if you know what I mean.
  • JB
    Jack Brown
    Dec 31, 2025
    5.0
    Very good to work with. Articulate, professional and thorough. Highly recommend.
  • MS
    Mary Shearer
    Dec 30, 2025
    5.0
    Excellent service! Knowledgeable staff. Tony was very courteous .
  • NC
    Nicole Carrillo
    Dec 17, 2025
    5.0
    Mario and the other mechanics got me in and out with an oil change and fluid top off in 15 minutes. It was fantastic! Thank you very much!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.