Jiffy Lube

4.0
387 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in NAPERVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
922 E Ogden Ave, Naperville, IL
60563, United States

Hours

Reviews

4.0
387 reviews
5 stars
261
4 stars
30
3 stars
14
2 stars
14
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and poor treatment.

Service Quality

Several reviews highlighted issues with service quality, including improper installations leading to vehicle damage and incomplete services.

Efficiency

Many customers appreciated the quick service, noting that they were able to get in and out in a timely manner, although some experienced long waits.

Pricing Transparency

Customers expressed concerns about unclear pricing and unexpected charges, with some feeling that the costs were not communicated upfront.
  • PR
    Patricia Rand
    2 days ago
    5.0
    Very friendly, knowledgeable and helpful staff!
  • JR
    John Reynolds
    Jan 2, 2026
    5.0
    I thought the guys that were there today did a great job. I was in and out in maybe 10 minutes if it was longer I wouldn't know they had great conversation. 🙂
  • NN
    Nic
    Nov 25, 2025
    5.0
    Tyler and Aiden did a wonderful job working on our car and we're incredibly patient with us. They answered all our questions and made suggestions for our car without trying to push anything on us! Wonderful service and we will be coming here again for an oil change.
  • SS
    Sonali
    Nov 13, 2025
    1.0
    This jiffy lube is the worst place to go, I am a rental car business owner and my fleet cars go to this place on a regular basis. These people are so ill-mannered and ill - treat the customer. Do not know how to talk and how to behave with customers. Service was worst. Did not provide any receipt for the service es done. Definitely a not recommended place to the customer. If you find something else near by you, go there. Not this place. A DEFINITE NOOOO....
  • AA
    aileen
    Nov 13, 2025
    5.0
    I went there last week because my low tire light came on. The employees here at this location were very kind, answered my questions and filled my tires with air. Really appreciate that!! Great People and service! :)

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.