Business Details
About
Car Wash
Enjoy quick & convenient exterior car wash services at Jet Brite Car Wash, where every wash includes FREE vaccums! Plus, check out Jet Pass membership plans, starting at just $14/mo, with daily car wash privileges so you can feel great about protecting your investment, valid across all 12 of our Chicagoland locations. Drive in and let us WOW you with our service and clean car shine!
Location
Hours
Reviews
4.3
349 reviews
5 stars
256
4 stars
38
3 stars
10
2 stars4
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were numerous complaints about unprofessional behavior and poor handling of damage claims.
Car Wash Quality
Customers generally appreciated the effectiveness of the car wash, but there were significant concerns about vehicle damage and the high pressure of the blowers.
Membership Issues
Several reviews highlighted problems with the membership system, including unauthorized charges and long wait times for members.
Cleanliness and Maintenance
The facility was often described as clean and well-maintained, contributing positively to the overall customer experience.
Pricing Concerns
While some customers found the pricing reasonable, others felt that recent price increases and the value of services did not meet expectations.
- MMMaggie n james MonahanNov 10, 20255.0easy fast great employees
- UPU PlayinNov 5, 20251.0It's amazing that this location does NOT have trash cans near the disabled parking spots closest to the exit of the car wash. Why is that? Additionally: ON 9/15/2025, I signed up for the Jet Brite Car Wash subscription and cancelled it the same day due to being overcharged $40 instead of the $20 Special they had advertised. AFTER I received two emails confirming that my membership was cancelled on 9/15/2025 (the SAME day), I received the following email from my credit union on 10/23/2025 : We've reviewed your $40.00 debit card claim against JET BRITE CAR WASH. We've determined that the charge was valid for the following reason: - We determined that you did not revoke the authorization for recurring payment. FALSE! on 9/15/2025 (THE SAME DAY) I went into the office at the Naperville, Illinois after I received the notification that I was charged $40 instead of $20; the lady (young white lady wearing glasses who is ALWAYS in the office) cancelled my membership on the spot AFTER confirming all of my information. Now, my credit union has reversed the temporary credit on my debit card because Jet Brite is not responding to inquiries made by my credit union. Today (November 5, 2025), I sent Jet Brite corporate office a ticket with all of the above information and their response: Unfortunately, we are unable to issue a refund at this time due to our company policy. In your case, your refund request has been denied because we received communication from your bank indicating that this charge was not authorized. Your bank will make the final decision regarding your refund. Please note that this decision is final and will not be overturned. Jet Brite is playing with my money. I'll be filing a complaint with the Better Business Bureau and posting this on social media with all of this information AND I will no longer use Jet Brite Car Wash in the future.
- RDRoland DoanSep 8, 20255.0Staff was great and the establishment is clean.
- MHMason HayesSep 5, 20255.0It was a great experience!
- GVGabe V.Aug 30, 20255.0Good carwash and easy to access off the main road. Vacuums are really good
Frequently Asked Questions About Jet Brite Car Wash
Where is Jet Brite Car Wash located?
Jet Brite Car Wash is located at 850 E Ogden Ave, Naperville, IL 60540, USA.
What are the operating hours of Jet Brite Car Wash?
Jet Brite Car Wash is open daily from 7:00 AM to 9:00 PM. Special holiday hours include closing at 5:00 PM on November 27, and operating from 10:00 AM to 5:00 PM on December 25.
What services does Jet Brite Car Wash offer?
Jet Brite Car Wash offers quick and convenient exterior car wash services, including free vacuum use with every wash.
Does Jet Brite Car Wash offer any membership plans?
Yes, Jet Brite Car Wash offers Jet Pass membership plans starting at $14 per month, which include daily car wash privileges valid across all 12 Chicagoland locations.
What payment methods are accepted at Jet Brite Car Wash?
Jet Brite Car Wash accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Can I get my car vacuumed for free at Jet Brite Car Wash?
Yes, all car washes at Jet Brite Car Wash include free vacuum use.
Are there any nearby dining options where I can eat while my car is being washed?
Yes, nearby restaurants include Bakers Square Restaurant & Pies, Chuan Le Restaurant (Chinese), Raku Sushi, Wendy's (fast food), Burrito Parrilla Mexicana, Crosstown Pub and Grill, Shai-Kings Chicken and Waffles, and Mcdowell's Chicago Restaurant.
Are there other car wash or auto detailing services near Jet Brite Car Wash?
Yes, nearby automotive services include Auto Salon Hand Carwash, Wings Auto Detailing, Gerber Collision & Glass, Detail Kings, Midas, and Merlin's 200,000 Mile Shop.
What nearby amenities can customers visit while at Jet Brite Car Wash?
Nearby amenities include hotels like Stardust Motel, lounges such as Clouds by Exhale Hookah Lounge and Exhale Hookah Lounge, window services like NEXT Door & Window, and a Hertz Rent A Car location for rental needs.
How can I contact Jet Brite Car Wash?
You can contact Jet Brite Car Wash by calling +1 312-313-1427.