Ford DealerCar DealerAuto Repair ShopUsed Car DealerUsed Truck DealerCar Leasing Service
Welcome to Fair Oaks Ford in Naperville, IL, where We'll Beat Any Deal. Our Ford dealership in Naperville, IL, has been in the business of making customers happy for more than 30 years. So how do we do it? How do we keep our customers coming back time and time again? We're well known throughout Naperville and beyond for our outstanding reputation. Just go ahead and take a look at our excellent rating on Google+, or our A+ Rating from the Better Business Bureau. Or, check out DealerRater. We're rated No. 1 in Illinois, with more than 2,000 reviews and a 4.9 rating from our customers. On top of all that, we have an award-winning Ford service center and are a three-time President's Award Winner for Outstanding Sales and Service.
Many customers praised the staff for being friendly, knowledgeable, and attentive throughout the car buying process.
Sales Experience
Customers reported positive experiences with sales representatives who were helpful, not pushy, and focused on meeting their needs.
Service Department
The service department received high marks for professionalism, timely updates, and thorough communication regarding vehicle maintenance.
Mixed Feedback on Repairs
Some customers expressed dissatisfaction with repair services, citing issues with vehicle repairs and warranty claims.
VC
Vincent Cascio
3 days ago
1.0
Didn’t repair my bronco the first time right. Had a powertrain malfunction on the way into work, and there’s oil all over my garage floor from the cam phaser replacement they attempted to complete.
EM
E Markham
5 days ago
3.0
Unfortunately don't know anyone's names but we came to test drive a csr to see if we even liked it. The sales guy who helped us was amazing and did great. After test driving it we told him it was way out of our budget but we'd be open to seeing other vehicles in our budget. Then their overall boss came over and talked to us about doing financing. That was not something we were interested in at all we wanted to pay cash. We told him this multiple times at one point he even said " wow all you say is no " we understood his point of getting a better car for more money but that was not something we were open to. Then another employee came over and talked to us later he was pretty good and showed us available options in our price range
AC
Anthony Caruso
Feb 20, 2026
5.0
Had a good experience overall at this dealership. I felt like the vehicle was priced decent to begin with and the salesmen was friendly and knowledgeable. It still takes too long to buy a car but other than that all good.
KS
Ken Sterling
Feb 17, 2026
5.0
We recently purchased a F250 super duty from Fair Oaks. Mike Hill was great to work with. He cared about our experience and after some negotiating we arrived at the right price. I would definitely go back for future purchases.
ML
Maris Listello
Feb 16, 2026
5.0
The whole process, while taking a long time, went smoothly. This is my second car purchase through Fair Oaks Ford. I especially appreciate my salesperson, Niko Gofron, who went beyond the sale and reached out by text the next day to answer any questions I may have and continues to do so.
What types of vehicles does Fair Oaks Ford specialize in?
Fair Oaks Ford is a dealership specializing in new and used Ford vehicles, including cars and trucks.
What are the business hours for Fair Oaks Ford?
Fair Oaks Ford is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 7:00 PM, and closed on Sundays.
Does Fair Oaks Ford offer vehicle service and repairs?
Yes, Fair Oaks Ford has an award-winning Ford service center that provides vehicle maintenance and repair services.
Is Fair Oaks Ford accessible for customers with disabilities?
Yes, Fair Oaks Ford offers wheelchair accessible seating and restrooms to accommodate customers with disabilities.
Can customers at Fair Oaks Ford get a car wash on-site?
Yes, Fair Oaks Ford provides a car wash service for customers.
Does Fair Oaks Ford offer vehicle rental services?
Yes, car rental services are available at Fair Oaks Ford for customer convenience.
What payment methods are accepted at Fair Oaks Ford?
Fair Oaks Ford accepts payments via check and debit card.
Who are some nearby automotive service providers to Fair Oaks Ford?
Nearby automotive service providers include Joe Rizza Lincoln and Advance Auto Parts, offering additional repair and parts services.
What dining options are available near Fair Oaks Ford?
Nearby dining options include Ruchi Cuisine (Indian restaurant), Fontinas Italian Kitchen, Fontano's (Italian restaurants), and Sudooku Ramen (Japanese restaurant), ideal for a meal before or after your visit.
Are there any nearby health and wellness services close to Fair Oaks Ford?
Yes, the area surrounding Fair Oaks Ford features a range of medical professionals such as Jerome J Hong, Kyle C Kallenbach, Susan Kim, and specialists in radiology and ophthalmology, as well as wellness centers like Advanced Health of Naperville.
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Certified March 01, 2026Yext Knowledge Graph
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