Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Naperville, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Route 59 location today.
Location
Hours
Reviews
4.2
205 reviews
5 stars
147
4 stars
17
3 stars
4
2 stars
4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Ben, Dylan, and Tyler.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness, including reports of cars smelling of cigarettes and being dirty upon pickup.
Rental Process
Customers appreciated the quick and efficient rental process, although some experienced issues with reservations not being honored or cars not being available.
Communication Issues
There were complaints about poor communication regarding billing and rental agreements, leading to frustration for some customers.
Overall Satisfaction
While many customers had positive experiences and expressed a desire to return, there were notable negative experiences that affected overall satisfaction.
- RPRuben Perez6 days ago5.0Great easy pick up and drop off. Professional and great customer service.
- PBPamela BennettDec 30, 20251.0Getting into a rental vehicle does not mean you are an expert and you know where everything is located in and out of the rental. Too much trouble and wasted time..
- ACAngelina CortesiDec 18, 20255.0Great experience
- ATArturo TiongsonDec 6, 20255.0Very happy with the service from start to finish.
- BSBrandi SmithNov 29, 20255.0Great customer service and a great vehicle!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Naperville offer?
Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars with flexible rental options and airport pickup service.
Where is the Enterprise Rent-A-Car location in Naperville?
It is located at 504 North Route 59, Naperville, IL 60563, USA.
What are the rental office hours for Enterprise Rent-A-Car in Naperville?
The hours are Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What payment options are accepted at Enterprise Rent-A-Car in Naperville?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Enterprise Rent-A-Car in Naperville offer any special discounts?
Yes, they have discounts available for active military personnel.
Is Enterprise Rent-A-Car in Naperville owned by women?
Yes, this location is women-owned.
How can I reserve a car rental at Enterprise Rent-A-Car in Naperville?
You can reserve a rental car online at their website or by calling the local phone number +1 630-548-9835.
What nearby dining options are available around Enterprise Rent-A-Car in Naperville?
Nearby you can enjoy dining at Shinto Japanese Steakhouse & Sushi Lounge, offering sushi and steakhouse dishes, and Biryani Pot, an Indian restaurant.
Are there any nearby places to get your car cleaned or serviced near Enterprise Rent-A-Car?
Yes, Delta Sonic Car Wash and Vanner Repair Services INC are close by for auto detailing and repairs, and Naper Truck Repair is also nearby for truck repairs.
What local amenities can customers visit before or after renting a car at Enterprise in Naperville?
Customers can visit nearby places like Dunkin' for coffee, LibertyX Bitcoin ATM for financial services, and K V Hotshots Sports Bar for dining and entertainment.