AutoZone Auto Parts

4.5
328 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Aurora Rd in Naperville, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Naperville, IL or call us at (630) 717-1078.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1515 N Aurora Rd, Naperville, IL
60563, United States

Hours

Reviews

4.5
328 reviews
5 stars
241
4 stars
49
3 stars
15
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Gary, Angel, and Ricky for their exceptional service.

Product Availability

Customers frequently noted that the store had a good selection of parts and products, often finding exactly what they needed.

Mixed Experiences

While many reviews highlighted positive interactions, some customers reported negative experiences, including rude service and issues with returns.

Efficiency

Several reviews mentioned quick service and efficient problem-solving, especially in urgent situations like battery replacements.

Staff Knowledge

Customers appreciated the staff's expertise, with many employees providing helpful advice and assistance with installations.
  • CB
    Chad Braeger
    4 days ago
    5.0
    Christine and Gary were awesome!! Great people, great store
  • DD
    Derek
    4 days ago
    1.0
    Called to inquire about them swapping out for me a new battery on a 2012 BMW X5. The lack of direct answers and 'reasons' cited made it clear they simply didn't want to do it. Should have just told me that upfront and saved me the time.
  • MP
    Marco Antonio De La Peña
    Oct 22, 2025
    1.0
    sienpre atiende de mala jana
  • CR
    Carolina Rodriguez
    Oct 17, 2025
    5.0
    Jesus was the best help. He’s a life saver & very respectful, attentive, & sweet! He deserves a raise he’s the best.
  • LT
    Lawrence Z Theiss
    Sep 11, 2025
    1.0
    I’ve used auto zone literally all over the country, with various personal and business accounts, never had an issue except this location. I live two hours away from here, was working on a vehicle for a friend, in the area of this auto zone. ordered a part from auto zone, got it installed it. Part was faulty, it happens that’s not a huge deal, they had to order it I didn’t have the time to wait again so I got one from a different part store, installed it problem solved. Went back to this location I ordered the part from, and they told me even though I called prior to going back into this store, just bring your auto zone receipt and we can return it. So I did and when I got there they told me they needed the receipt from the other part store that there not affiliated with to return the part I bought from them, with the receipt original packaging and original shipping label. I’ve contacted corporate who will be handling the situation.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Naperville?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone provides in-store pickup, curbside pickup, and same-day delivery services for its customers.