AutoZone Auto Parts

4.5
330 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Aurora Rd in Naperville, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Naperville, IL or call us at (630) 717-1078.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1515 N Aurora Rd, Naperville, IL
60563, United States

Hours

Reviews

4.5
330 reviews
5 stars
242
4 stars
49
3 stars
15
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Gary, Angel, and Ricky providing exceptional service.

Product Availability

Customers noted that the store often had the parts they needed, and some mentioned quick service in finding and ordering parts.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude service and lack of assistance in certain situations.

Efficiency

Several customers appreciated the quick service, especially in urgent situations like battery replacements, with many noting that staff were able to assist promptly.
  • CM
    Christy Mccarl
    Dec 31, 2025
    5.0
    A staff member, Gary , checked my battery and discovered I needed a new one. He then installed the battery for me and I was on my way. Quick and convenient, great customer service! Thanks!
  • CC
    Cheyenne C
    Dec 2, 2025
    1.0
    I called yesterday hoping to get my car battery replaced, as my car wouldn’t start and needed to be jumped in the morning. They told me they could not do it in the current weather and could not even say if they could do it the following day. I ended up going to Advance Auto Parts down the street where they installed a new battery in the cold and sleet we were getting in the evening. Autozone is close to my house so I thought I would try them first, but I will not bother next time.
  • CB
    Chad Braeger
    Nov 19, 2025
    5.0
    Christine and Gary were awesome!! Great people, great store
  • DD
    Derek
    Nov 19, 2025
    1.0
    Called to inquire about them swapping out for me a new battery on a 2012 BMW X5. The lack of direct answers and 'reasons' cited made it clear they simply didn't want to do it. Should have just told me that upfront and saved me the time.
  • CR
    Carolina Rodriguez
    Oct 17, 2025
    5.0
    Jesus was the best help. He’s a life saver & very respectful, attentive, & sweet! He deserves a raise he’s the best.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Naperville?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone provides in-store pickup, curbside pickup, and same-day delivery services for its customers.