Business Details
About
Auto Body ShopAuto Glass Shop
Gustafson Body Shop provides collision and frame repair, bumper repair, car collision repair, frame alignment, frame straightening, mechanical and suspension repair, diagnostic services, mechanical repair, suspension repair, wheel alignment, paint and cosmetic repairs, auto painting, scratch removal, dental removal, paintless dent removal, and rust removal to Mundelein, IL, and surrounding areas.
Location
Hours
Reviews
4.7
99 reviews
5 stars
91
4 stars1
3 stars1
2 stars0
1 star
6
- RGRonald GreenbergOct 22, 20255.0Very happy with the repairs to my car.
- DHDavid HamiltonSep 24, 20255.0Outstanding work. Very happy.
- JPJennifer PopowitchAug 18, 20255.0Gustafson did a great job with our car! They gave us a reasonable estimate. Once we were finally able to get the car in (due to issues with the insurance company), the repairs took about 10 days (the car needed work in several different areas). They even called Enterprise to come and pick me up when I dropped the car off and collected the rental when our car was done. They also informed me that our car needed a new battery which I hadn't realized. Thank you for keeping us safe!
- ASAdam StevensonAug 13, 20255.0I punctured badly the rear of my Range Rover and Land Rover would not repair. I spoke with John the owner of the repair center and he told me that he could repair it. The car has been repaired perfectly and John saved me thousands of dollars. Customer service is also off the charts. I’m so thankful for the teams abilities and would recommend you give them a try.
- RRRus RusAug 8, 20255.0I couldn’t be happier! The quality of work on my front fender is incredible — it looks like it was never even hit and still brand. Highly recommended
Frequently Asked Questions About Gustafson Body Shop
Do I need more than one estimate?
The choice to get multiple estimates is yours. If you've selected a repair shop, your insurance company can communicate directly with them. If an insurance adjuster has already evaluated your vehicle, you can proceed to book repairs. You may provide us the estimate through fax, email, or in person, or simply give us your insurance details for us to obtain a copy. We begin the repair process based on the initial estimate.
Do you guarantee your work?
We provide a limited lifetime warranty on all our repairs for as long as you own the vehicle. It's crucial to understand that the collision center, not your insurance provider, is solely responsible for the warranty on your repair.
Will you use factory parts in the repair?
We prioritize the use of factory parts. When collaborating with your insurance provider, we aim to ensure coverage for OEM (original equipment manufacturer) parts. If your policy doesn't include OEM parts, we utilize our OEM certifications to access promotional pricing, enabling us to source OEM parts at costs similar to used or aftermarket alternatives.
Who chooses my auto body repair shop, me or my insurance company?
The selection of an auto repair shop in Mundelein, IL is your decision. We suggest asking for recommendations from family, friends, and colleagues. A reputable collision repair facility should be trustworthy, maintain up-to-date training and certifications, provide quality repairs, and offer a lifetime written warranty. Gustafson Body Shop fulfills all these criteria and has a team with an average of 17 years of industry experience.
My new vehicle has ADAS systems. What does that mean and are you qualified to work on it?
ADAS, which stands for Advanced Driver Assistance Systems, are designed to improve driver safety. Our team is knowledgeable about the latest technology and repair procedures for ADAS systems. We hold certifications for numerous manufacturers, including Acura, Chrysler, Dodge, Fiat, GM, Honda, Hyundai, Infiniti, Jeep, Kia, Nissan, and Ram.
Do I need more than one estimate for my vehicle repair at Gustafson Body Shop?
Obtaining multiple estimates is optional. You can have your insurance company communicate directly with Gustafson Body Shop or provide an existing estimate. Repairs proceed based on the original estimate.
Does Gustafson Body Shop guarantee their repair work?
Yes, they offer a limited lifetime warranty on all repairs for as long as you own the vehicle. The collision center itself is responsible for the warranty.
Will Gustafson Body Shop use factory (OEM) parts for repairs?
They prioritize using factory parts and work with insurance to secure OEM parts coverage. If not covered, they leverage OEM certifications for promotional pricing to obtain OEM parts affordably.
Who chooses the auto body repair shop, me or my insurance company?
You have the choice of repair shop. Gustafson Body Shop recommends choosing a reputable shop with certified staff and a lifetime warranty, like their experienced team in Mundelein, IL.
Is Gustafson Body Shop qualified to repair Advanced Driver Assistance Systems (ADAS) on new vehicles?
Yes, they are trained and certified to repair ADAS systems for many manufacturers including Acura, GM, Honda, and others, ensuring proper handling of modern vehicle technology.
What are Gustafson Body Shop's operating hours?
They are open Monday to Thursday from 7:00 AM to 5:00 PM, and Friday from 7:00 AM to 3:00 PM. They are closed on Saturdays, Sundays, and major holidays.
Where is Gustafson Body Shop located?
The shop is located at 23 W Maple Ave, Mundelein, IL 60060, USA.
What payment options does Gustafson Body Shop accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there nearby gas stations where customers can refuel their vehicles near Gustafson Body Shop?
Yes, nearby options include Graham Enterprise, Inc. and BP, which offer gas and convenience store services, making it convenient for customers to refuel before or after repairs.
Are there any local eateries near Gustafson Body Shop where customers can dine while their vehicle is being serviced?
Yes, Emil's Sports Bar and Pizzeria is nearby, providing a place to enjoy pizza or relax at a sports bar during vehicle repairs.
What nearby services complement Gustafson Body Shop for customers needing health and wellness options?
Customers can visit the Center For Wellness Chiropractic Care or Touch of Health Therapeutic Massage nearby for health and therapeutic services during their visit.