Pilot Travel Center

3.7
1134 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Mount Vernon, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
4610 Broadway St, Mount Vernon, IL
62864, United States

Hours

Reviews

3.7
1,134 reviews
5 stars
490
4 stars
268
3 stars
140
2 stars
59
1 star
177

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers praised the cleanliness of the store and restrooms, while others reported dirty showers and restrooms.

Staff Behavior

Feedback on staff behavior was mixed, with some customers noting friendly service, while others reported rudeness and unprofessionalism.

Shower Availability

Many customers expressed frustration over the unavailability of showers, citing poor management and lack of staff.

Parking Fees

Several reviews criticized the parking fees, suggesting that the cost was not justified given the lack of amenities.

Gas Prices

Customers appreciated the competitive gas prices compared to nearby locations.
  • BW
    Big bad wolf
    2 days ago
    5.0
    This store has stayed clean on my stops for a few months. Staff remains pretty friendly, genuinely, not forced. Coffee is fresh. It’s pilot/flying j y’all. For what it is this is a gem on the 57 corridor
  • MA
    mohazzy ally
    Dec 26, 2025
    1.0
    Laziest management ever. They never fix or order a new machine to put milk so customers can use the milk for their coffee. I asked them many times if they’re willing to put milk there so customers who like milk in their coffee can appreciate it. I don’t like half and half.
  • SW
    Stephen Walton
    Dec 24, 2025
    2.0
    Definitely pay attention to your pumps here. They have several E15 only pumps. Millions of vehicles, including mine, can’t even run this much ethanol. The pumps are not clearly marked until you pull up to the button. When I got to a pump with normal gas, it was a pain to get it to work at all. And when it did, the gas price instantly shot up 5¢ after accepting my card. Frustrating and misleading overall experience.
  • JJ
    John Korzenewski jr
    Dec 10, 2025
    5.0
    Cheapest gas prices around mount vernon
  • BG
    b guerrero
    Dec 2, 2025
    1.0
    Good pilot But pump number 9 is not in service. It's broken down.😝😝😝 lol thank..

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.