Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Mount Vernon, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mount Vernon location today.
Location
Hours
Reviews
4.0
260 reviews
5 stars
165
4 stars
28
3 stars
16
2 stars
13
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting positive interactions and efficient service.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of cars despite prior bookings, leading to frustration.
Vehicle Condition
Feedback indicated inconsistency in vehicle cleanliness and condition, with some customers receiving dirty or poorly maintained cars.
Overall Experience
While many customers had positive experiences, there were notable complaints about unprofessional service and lack of communication.
- JJJeremy5 days ago5.0When I drop my car off at the collision center to have it fixed Enterprise already had my car ready also had to do is get an and drive away! Excellent service! Makayla was who I dealt with super nice and very knowledgeable. Great job 👍 five stars
- TWTONY WHITLOCKDec 29, 20255.0Allways friendly and help anyway they can.
- CMCarolyn MaclinDec 7, 20255.0I have rented cars over the years, and was was always satisfied with great service.
- NPNinah PantojaDec 1, 20251.0No helped me three people in the store and they was just walking around while 2 other people needed help as well awful experience
- DVDino ViggiNov 23, 20251.0Made a reservation online, checked in online, an hour later received a call from the location stating they had no cars. How can i make a reservation, check in and then an hour later be told they're are no cars? When i spoke with the manager, she told me filing a complaint with corporate was useless since they just send the complaint to her, which also makes no sense. I drove by the location, there were over a dozen cars in the lot. Not sure where the breakdown is with this location but I consider this terrible customer service
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Mount Vernon, IL?
Enterprise Rent-A-Car in Mount Vernon is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Mount Vernon?
It is located at 500 S 34th St, Mount Vernon, IL 62864, USA.
What types of vehicles can I rent from Enterprise Rent-A-Car in Mount Vernon?
They offer a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car offer any special weekend rental deals?
Yes, they offer great weekend rates which you can book via their special deals page on their website.
How can I make a reservation at Enterprise Rent-A-Car Mount Vernon?
You can reserve your rental car online at their reservation website or by calling their main phone number.
What payment methods does Enterprise Rent-A-Car Mount Vernon accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car Mount Vernon women-owned or offer discounts for military?
Yes, this location is owned by women and offers discounts for active military members.
How can nearby Mt Vernon Airport be useful when visiting Enterprise Rent-A-Car?
Customers can easily rent a car from Enterprise after arriving at Mt Vernon Airport, providing convenient transportation options for travel and errands.
What financial services are close to Enterprise Rent-A-Car in Mount Vernon?
Nearby financial service locations include Edward Jones - Financial Advisor: Doug Lampley, Shepherd Wealth Advisors, Peoples National Bank, and First Mid Bank & Trust, convenient for handling banking or investment needs during your rental visit.
Are there any nearby places for shopping or convenience near Enterprise Rent-A-Car Mount Vernon?
Yes, ALDI grocery store and Hucks gas station with a convenience store and liquor store are nearby, useful for quick shopping or fueling up while you have a rental vehicle.