Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Mount Prospect, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mount Prospect location today.
Location
Hours
Reviews
4.2
324 reviews
5 stars
228
4 stars
25
3 stars
16
2 stars
8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by staff, particularly highlighting individuals like John and Keller for their exceptional assistance.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of cars despite confirmed bookings, leading to frustration and wasted time.
Cleanliness and Condition
Most customers noted that the cars were clean and well-maintained, although a few expressed dissatisfaction with the cleaning standards.
Overall Experience
While many customers reported positive experiences and expressed a willingness to return, there were notable complaints about poor service and unprofessional behavior from some staff.
- IDIsmail DjarecheDec 24, 20255.0Good and fast service, very professional.
- CBCacotxnv BSDec 11, 20255.0John M. at Mt Prospect was really kind and got things done quickly and neatly.
- RSRussell SchwassDec 11, 20255.0The enterprise people in Asheville NC were fantastic and they got me a rental in short order to get to Chicago the people in Mt Prospect Illinois were equally fantastic
- SGSusan GeorgeDec 10, 20255.0This location was great to work with. I ended up in a challenging situation after a car accident where I was not at fault but still needed to pay for the rental Car out of packet. They were flexible with me and also give me an additional discount due to the fact that I was paying myself which I greatly appreciated. I will definitely rent from them in the future.
- JHJennifer HeinzeOct 12, 20255.0Perfect experience from online ordering, to pickup, to drop box drop off. Great car and excellent service. Thanks.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Mount Prospect, IL?
Enterprise Rent-A-Car is located at 400 Dempster St, Mount Prospect, IL 60056.
What are the business hours of Enterprise Rent-A-Car in Mount Prospect?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Mount Prospect?
You can rent cars, vans, luxury cars, and other rental vehicles at Enterprise Rent-A-Car in Mount Prospect.
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, Enterprise offers great weekend rates that you can book online for additional savings.
What payment options are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Enterprise Rent-A-Car in Mount Prospect owned by women or offer military discounts?
Yes, this Enterprise location is women-owned and provides discounts for active military members.
How can nearby Jimmy John's sandwich shop be convenient for Enterprise customers?
Customers can grab a quick meal at Jimmy John's, located nearby, either before picking up or after dropping off their rental car.
What nearby locations can help with automotive needs besides Enterprise Rent-A-Car?
Nearby places like Jiffy Lube for oil changes and O'Reilly Auto Parts for car supplies can assist customers with automotive needs during their visit.
Are there any recreational spots near Enterprise Rent-A-Car for customers to enjoy?
Yes, RecPlex gym and Mt Prospect Park District with swimming pools are nearby options for customers wanting to exercise or relax before or after their rental.
How can customers get more information or make a reservation for a rental car?
You can reserve a rental car by visiting Enterprise's website for the Mount Prospect location or by calling their local phone number at +1 847-439-7600.