Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Mount Prospect, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mount Prospect location today.
Location
Hours
Reviews
4.2
319 reviews
5 stars
223
4 stars
25
3 stars
16
2 stars
8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service from specific employees.
Cleanliness
Most vehicles were reported as clean and well-maintained, although some customers noted issues with the cleaning process.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of cars despite confirmed bookings.
Efficiency
Customers appreciated the quick check-in and check-out processes, making the rental experience smooth.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service and unprofessional behavior from some staff.
- JHJennifer HeinzeOct 12, 20255.0Perfect experience from online ordering, to pickup, to drop box drop off. Great car and excellent service. Thanks.
- TUTom UreOct 7, 20255.0Good clean car. Friendly service. Quick check-in and check-out!
- RGRuss GothaOct 2, 20255.0The car was clean and well maintained. The staff was polite, friendly, and very accommodating in picking me up and dropping me off at the repair shop where my car was being repaired. Excellent customer service.
- BBBobSep 21, 20255.0Rates were fairly priced and vehicle was clean and nicely optioned for my needs.
- HPHazel PatelSep 5, 20251.0Not good service
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Mount Prospect, IL?
Enterprise Rent-A-Car is located at 400 Dempster St, Mount Prospect, IL 60056.
What are the business hours of Enterprise Rent-A-Car in Mount Prospect?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Mount Prospect?
You can rent cars, vans, luxury cars, and other rental vehicles at Enterprise Rent-A-Car in Mount Prospect.
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, Enterprise offers great weekend rates that you can book online for additional savings.
What payment options are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Enterprise Rent-A-Car in Mount Prospect owned by women or offer military discounts?
Yes, this Enterprise location is women-owned and provides discounts for active military members.
How can nearby Jimmy John's sandwich shop be convenient for Enterprise customers?
Customers can grab a quick meal at Jimmy John's, located nearby, either before picking up or after dropping off their rental car.
What nearby locations can help with automotive needs besides Enterprise Rent-A-Car?
Nearby places like Jiffy Lube for oil changes and O'Reilly Auto Parts for car supplies can assist customers with automotive needs during their visit.
Are there any recreational spots near Enterprise Rent-A-Car for customers to enjoy?
Yes, RecPlex gym and Mt Prospect Park District with swimming pools are nearby options for customers wanting to exercise or relax before or after their rental.
How can customers get more information or make a reservation for a rental car?
You can reserve a rental car by visiting Enterprise's website for the Mount Prospect location or by calling their local phone number at +1 847-439-7600.