AutoZone Auto Parts

Reviews

• VM

  Viktor Maslov

  Nov 12, 2025
  1.0
  I stopped by AutoZone today expecting they’d help clear a code since they have the tool right there on display. But the staff just said they don’t do that at all. Honestly, they should note on their Google listing that this store won’t help with clearing any codes.
• SH

  S Henderson

  Nov 8, 2025
  1.0
  The customer service at this location is horrible. Everytime I come in here, it's hard to get assistance. I spoke to Brandon at the front desk, and was told to wait 10 minutes. Although there is no one currently in the store at this very moment, not sure what the other employee is doing. Brandon said the other employee was busy. I dont understand the purpose of the two women working here, because I come here often, I never see them asistance, or going outside to check anyone engine. etc. furthmore I'm currently in the store typing this. the manager Brandon came over and stated, "what are you doing, im busy rights now. I asked him to show me where the sterring fluid was and he pointed at it from a distance. I began to tell Brandon I'm writing a review as we speak because the customer service is terrible in here. This is not the first time I've seen him help people and not others at times. LITERRALY as we are speaking a Hispancic woman come in the store and the other worker helps her. I told Brandon you told me he was too busy to help me As a manager you couldn't have asked him, to help me since first i been in here waiting,. I said so what happened??? he couldn't answer me nor would he He proceeded to tell me "what you want". As if I did not ask for sterring fluid and he pointed at it moments before. He begin cussing, when I asked him "am I bother you" ??? he said "im busy". when i asked him why was he cussing he told me "Helll is not a bad word". I tone began to change , not one time did I curse at him but he would continue for about 3 minutes after this. .Me telling him about customer service upset him. I asked for my reciept and xontinue to tell him to stop I said "look at you right now, you don't know how to desculate situations He said "do you want this". (reciept) as I did not just ask about my reciept. something seems clearly off with this gentleman, he does not need to be a manger, or working with people, furthermore. blowing his breath when he walked over and all the attitude I witness, All while recording him. I told him I was recording him, he was so upset he continue to curse and made no effext to change his behavior, I was telling him about customer service, but to him it was a shot to his ego. He didnt want to hear the appropriate way to handle something. So I will say how I call it. This auto zone helps a certain race more than they do others. This is not the first time I've seen (brandon) Treat customer differently. Did I mention when I asked him when I came in to help me locate tge sterring fluid container under my car, tge truth came out shortly later he told "its 35 degrees out side. I said "so you can't get a coat. I'm definitely saving this video, and pray he lies about the incident to cooperate. (he told me his name was Brandon, not sure ) the one with the locks, who claims he was a manger.
• SM

  Sai krishna Mamidi

  Oct 18, 2025
  5.0
  So thankful to Yazmia, for her wonderful support during my return of purchase and for her soothing smile 😊👍
• MT

  Miroslava Traykova

  Aug 22, 2025
  1.0
  Terrible customer service.
• KN

  Karen Naranjo

  Aug 10, 2025
  1.0
  No stars if i could do it for this location. They have a shift lead that knows everything(not) a general manager that never even called me back and all I ordered was a small bulb for my tailight. Initially when I went in I ordered the bulb and they put the order under the wrong name. When I went to pick it up, they did say it was under wrong name and sent bulb back. Reordered it this time with the shift lead and they could not find the bulb and then when they found it, it was the wrong bulb. Again, the shiftlead knew everything and order the wrong bulb. Then I asked to talk to the gm, the gm nevered called me back. They kept the money for the bulb and said now, they couldn't even find the transaction when I bought it, even though I showed my emailed receipt. I do not recommend this location at all.

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