Enterprise Rent-A-Car

3.9
169 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Morris, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Morris location today.

Location

Enterprise Rent-A-Car
1262 N. Division, Morris, IL
60450, United States

Hours

Reviews

3.9
169 reviews
5 stars
107
4 stars
16
3 stars
7
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Adrian, Natalie, and Logan for their exceptional service.

Rental Experience

Overall, customers reported a smooth and quick rental process, with many expressing satisfaction with the ease of picking up and returning vehicles.

Vehicle Condition

While some customers noted clean and well-maintained vehicles, others reported issues with dirty cars and maintenance problems.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.

Mixed Reviews

While many had positive experiences, there were notable complaints about rude staff and unprofessional service, leading to a divided perception of the location.
  • AC
    Angie Clark
    Nov 16, 2025
    1.0
    I’ve been renting from here for years the new manager is terrible never again I didn’t get what i reserved a week prior the car I got was FILTHY couldn’t even see out of the windows and it was infested with bugs and the kid manager they have did NOTHING it’s terrible the way these kids can ruin a business real fast
  • DM
    Darin Malone
    Nov 7, 2025
    5.0
    Great Job Team Morris
  • AG
    Anthony Gospodarczyk
    Oct 31, 2025
    4.0
    Being in a rural area, not much competition is offered. The policies with accident victims should be handled slightly different. Some people have tight budgets especially senior citizens. It's possible any extension to the rental may put your bank account become overdrawn because the extension is not calculated on actual return and paid at that point. It's done immediately as soon as you say you need a longer time not knowing an exact date when your own car will be totally repaired. The car was ok, got me from point A to point B. Home to work or doctors or groceries store.
  • JS
    Joe Schmitt
    Oct 9, 2025
    5.0
    Recently, my car was damaged, so I tool it to a nearby auto body shop. I needed a rental, so this was a great location for those who have vehicle damage and are going to Caliber. Process was quick and easy. Grateful for the service.
  • JL
    Joseph Lyons
    Oct 6, 2025
    5.0
    Friendly staff and nice variety of cars!!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Morris, IL?

Enterprise Rent-A-Car in Morris offers a wide range of vehicles including cars, vans, luxury cars, and more, suitable for errands, repairs, or weekend getaways.

What are the operating hours for Enterprise Rent-A-Car in Morris?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.