Enterprise Rent-A-Car

4.0
175 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Morris, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Morris location today.

Location

Enterprise Rent-A-Car
1262 N. Division, Morris, IL
60450, United States

Hours

Reviews

4.0
175 reviews
5 stars
112
4 stars
16
3 stars
7
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Adrian, Natalie, and Jacob for their exceptional service.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.

Cleanliness and Vehicle Condition

Feedback varied on vehicle cleanliness, with some customers reporting clean and well-maintained cars, while others received dirty or poorly maintained vehicles.

Overall Experience

While many customers had positive experiences and expressed a willingness to return, a significant number reported serious issues that led to dissatisfaction and a lack of trust in the service.
  • TW
    Trevor Wagner
    Dec 22, 2025
    5.0
    I was in there Friday 12/19. Had to get a car last minute. The 2 younger gentlemen working were so polite and incredibly quick at getting people in and out. I’ve been to rental places that have felt like the dmv and this was the exact opposite! Thank you gentlemen!
  • TC
    Tracey Coats
    Dec 18, 2025
    5.0
    These guys were the BEST.
  • RS
    Roxana Saucedo
    Dec 8, 2025
    5.0
    100% recommended, they are very friendly and the service is great
  • RM
    Russell M
    Dec 1, 2025
    2.0
    I spent an hour filling out the form online to rent a vehicle while mine was in shop and they don't have the vehicle that I was renting when I was going to pick it up. I wasted my time with all the online nonsense and I did it for nothing. I've rented in the past and had no issues but I wanted a certain type of vehicle because I was thinking of possibly purchasing a similar vehicle and wanted to drive one for a week or so before getting it. I was also having my vehicle repaired at the shop next door. When I didn't care about what I got they were great but what is the point of filling out the agreement and not getting what you were expecting? This review is about the company policy and not the particular agency
  • RM
    Ryan Mulder
    Nov 25, 2025
    5.0
    I recently came in to renew my rental and I was very happy with the swiftness of the staff! The vehicle I rent is in tip top condition and the staff even helped me get the best vehicle on the lot. I really appreciate Jacob and Andrew. They are a couple of hardest working young men, and the kindest individuals I've encountered in the car business yet!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Morris, IL?

Enterprise Rent-A-Car in Morris offers a wide range of vehicles including cars, vans, luxury cars, and more, suitable for errands, repairs, or weekend getaways.

What are the operating hours for Enterprise Rent-A-Car in Morris?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.