Pilot Travel Center

3.6
1392 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Monee, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
6002 W Monee Manhattan Rd, Monee, IL
60449, United States

Hours

Reviews

3.6
1,392 reviews
5 stars
544
4 stars
292
3 stars
264
2 stars
98
1 star
194

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions, particularly in the showers and bathrooms, with several noting that the facilities were dirty and poorly maintained.

Customer Service

Feedback highlighted poor customer service experiences, with multiple reviews mentioning rude staff and unprofessional behavior.

Parking Issues

Customers expressed frustration over limited parking availability, high fees for reserved spots, and congestion in the parking lot.

Shower Availability

Numerous reviews indicated that showers were frequently out of service or required long wait times, contributing to customer dissatisfaction.

Food Quality

Several customers reported issues with food quality at the McDonald's on-site, including complaints of food safety.
  • JB
    Joe Brown
    Jan 4, 2026
    1.0
    PFJ app shows 13 of 16 reserve parking available. All spots are full! Even the handicap spot is occupied and no handicap placard to be seen. Bobtail everywhere.
  • KH
    Kevin Howden
    Dec 29, 2025
    2.0
    OK but hard to get in and out. Do not go with an RV. Car area too small and you are not allowed in truck space. It needs to say no RVs so we know not to stop
  • E
    المخترع اليمني Yemen Engineer
    Dec 22, 2025
    1.0
    Not clean at all even showers are nasty
  • DE
    Dubanaev Emirat
    Dec 6, 2025
    1.0
    I've been waiting in line since this morning for four hours. The program didn't work either. They re-did my check, and I'll have to wait at least three more times, until 4:00 a.m. I don't know what kind of system this is. Maybe you can figure it out. My phone is blocked. What should I show you next? You'll be taking a shower. I'll tell the cashier that you're not in the system. Figure out your systems. We just need to save time. Instead, we're wasting a lot of time.
  • VV
    Vodiann
    Nov 30, 2025
    1.0
    No food. McDonalds jacked up prices to exploit that.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.