Enterprise Rent-A-Car

4.4
367 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Moline, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Moline location today.

Location

Enterprise Rent-A-Car
4410 53rd St, Moline, IL
61265, United States

Hours

Reviews

4.4
367 reviews
5 stars
268
4 stars
41
3 stars
16
2 stars
4
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting excellent service throughout their rental experience.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.

Reservation Issues

There were multiple complaints about reservation problems, including cancellations and unavailability of reserved vehicles.

Rental Process

Customers appreciated the quick and easy rental process, with many noting efficient pickup and drop-off experiences.

Pricing Transparency

Some customers expressed frustration over unexpected charges and lack of clarity regarding fees, particularly related to insurance rentals.
  • BB
    Billdoza
    4 days ago
    5.0
    Excellent customer service
  • AB
    Adam Beardsley
    Dec 29, 2025
    1.0
    Very disappointed in my experience. Had to get a rental due to my car being in the shop. Insurance covered $40 a day. I opted for an SUV and was told it would be $4 out of pocket a day. I was happy to pay the extra as I wanted an SUV. They take you out to inspect the vehicle and expect you to pay while standing in the cold. I knew there was fine print on the tablet that I had to sign, but when its10 degrees out and wind blowing I trusted the representative. Now the crappy part... Insurance and I paid for 3 days. on days 2 the insurance company extended my rental for another 2 weeks. On day 11 I was contacted by Enterprise to pay my out of pocket till the rental was to be returned. $4 dollars a day.. this wont be bad at all right?? I was given an amount to pay that seemed absurd. I started asking questions and was given excuses and 4 different amounts to pay.. Long story short I paid $141 out of pocket and will never do business with them ever again. There is obviously tax which I will gladly pay, but also other charges which they "forgot" to mention. Over $8 a day. I know that is not much to some. When a representative tells you $4 and it doubles on you it strike a nerve. They had the $40 a day from insurance but couldn't wait to get my charges. I figured I'd settle up the "$4" a day when I turned it in... Guess not..
  • SM
    Sharon Mosenfelder
    Dec 20, 2025
    5.0
    Excellent customer service. Convenient location and the best is that they pick you up. Car was clean and easy to drive.
  • SH
    Sara Hickman
    Nov 27, 2025
    5.0
    Employees were friendly,polite & helpful . The car was perfect
  • AC
    Arlette Crowe
    Nov 8, 2025
    5.0
    Very friendly staff. Fast and friendly service. Store is clean. Car was ready on time and was in and on the road in 5 min.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Moline, IL offer?

Enterprise Rent-A-Car in Moline offers a wide range of rental vehicles including cars, vans, and luxury cars, with flexible rental options and airport pick-up service.

Where is Enterprise Rent-A-Car located in Moline?

Enterprise Rent-A-Car is located at 4410 53rd St, Moline, IL 61265.