Pilot Travel Center

3.8
1553 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Minooka, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
301 Ridge Rd, Minooka, IL
60447, United States

Hours

Reviews

3.8
1,553 reviews
5 stars
620
4 stars
398
3 stars
268
2 stars
91
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Some employees received praise for their helpfulness and friendliness, while others were reported as rude and unprofessional.

Cleanliness

Bathrooms and showers received mixed reviews; some were noted as clean, while others had issues with cleanliness and maintenance.

Parking Issues

Customers expressed frustration over limited parking availability and poor design, with many spots reserved and difficult maneuverability.

Food Quality

Food options were criticized for being limited and of poor quality, with specific complaints about fast food offerings.

Facility Condition

The location is undergoing renovations, leading to complaints about congestion, construction mess, and operational issues.
  • IK
    Ivan Keys
    1 day ago
    5.0
    Could use a lounge and another washing machine for laundry
  • KT
    Kevin Todd
    Dec 4, 2025
    5.0
    This is a little late as it took me a while to get to it but I didn't want to forget a young lady by the name of Savannah. On a number of occasions she has gone out of her way to be very helpful. I'm an older guy and not very tech savvy and she would not stop helping me until she knew I felt better and more comfortable with certain aspects of using my pilot card and self checkout. Little things like that mean a lot and also tell me a lot about people. Hats off to Savannah and whoever hired her!
  • MG
    Matthew Gellert
    Dec 2, 2025
    2.0
    The pumps have the hardware to accept Apple Pay and yet decline me repeatedly. Clean inside.
  • GF
    Gustavo Adolfo Gonzalez Franco
    Nov 15, 2025
    3.0
    Excellent but we need whoever left the cups with the “tip me please” cup to remove them. Why? Truck drivers especially company driver arent making money like we used to, we already pay $20 a shower which is extremely high. It makes us feel uncomfortable, and they are being paid to do so. When we go to restaurant we tip if the service is good, but showering is a basic necessity and it shouldnt be another way to service us. They work for a salary not for a tip. Some of your employees are trying to normalize this, STOP IT. Otherwise id give them 5 stars. Also, that Arby’s restaurants across the country are giving drivers diarrhea, try to switch them for Dennys or Mcdonalds or Wendys. They are trash and they are always empty anyway.
  • RR
    Rainbow
    Nov 2, 2025
    5.0
    Clean bathrooms and plenty of variety of snacks for a road trip, worth stopping here if you need fuel, snacks or to use the restroom

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.