Pilot Travel Center

3.8
1548 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Minooka, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
301 Ridge Rd, Minooka, IL
60447, United States

Hours

Reviews

3.8
1,548 reviews
5 stars
616
4 stars
398
3 stars
268
2 stars
90
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and unprofessionalism.

Cleanliness

Showers and bathrooms received both positive and negative feedback; some were clean while others were reported as dirty and poorly maintained.

Parking Issues

Frequent complaints about limited parking availability and poor design, making it difficult for truck drivers to find suitable spots.

Food Quality

Food options were criticized for being limited and of poor quality, with many customers expressing disappointment in the offerings.

Facility Condition

Many reviews mentioned ongoing renovations and construction, leading to a messy environment and operational issues.
  • GF
    Gustavo Adolfo Gonzalez Franco
    Nov 15, 2025
    3.0
    Excellent but we need whoever left the cups with the “tip me please” cup to remove them. Why? Truck drivers especially company driver arent making money like we used to, we already pay $20 a shower which is extremely high. It makes us feel uncomfortable, and they are being paid to do so. When we go to restaurant we tip if the service is good, but showering is a basic necessity and it shouldnt be another way to service us. They work for a salary not for a tip. Some of your employees are trying to normalize this, STOP IT. Otherwise id give them 5 stars. Also, that Arby’s restaurants across the country are giving drivers diarrhea, try to switch them for Dennys or Mcdonalds or Wendys. They are trash and they are always empty anyway.
  • RR
    Rainbow
    Nov 2, 2025
    5.0
    Clean bathrooms and plenty of variety of snacks for a road trip, worth stopping here if you need fuel, snacks or to use the restroom
  • WN
    William Negron
    Oct 24, 2025
    2.0
    Went today to this place to purchase food and a drink. Employee working at night at 3am was making racial comments to me. Notwithstanding being rude, condescending, and unprofessional. This is the first time I’ve ever had a problem at this place.10/24/2025
  • CS
    Christopher Sears
    Sep 12, 2025
    1.0
    Ridiculous all the fuel i get at pilots and have to pay to park
  • JS
    Joung Ah Seo
    Aug 25, 2025
    4.0
    The water pressure is trash but the showers were decently clean. Laundry is available but only 2 washers (1 was down when I was doing laundry). Would come again.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.