Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
199 reviews
5 stars
153
4 stars
16
3 stars2
2 stars
4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent communication and responsiveness throughout the repair process.
Repair Quality
Overall, customers were satisfied with the quality of repairs, noting that their vehicles looked brand new upon completion.
Timeliness
Several reviews mentioned that repairs were completed ahead of schedule, contributing to a positive experience.
Communication Issues
Some customers reported significant communication problems, including lack of updates and misinformation regarding repair timelines.
Mixed Experiences
While many had positive experiences, a few customers expressed dissatisfaction with the service, citing issues with repairs and customer service.
- MMMaria S. MartinezOct 27, 20255.0Very nice , and they communicate with me I loved that
- KMKim MitchellOct 6, 20255.0The service was fast and quick. Repair shop highly recommended.
- JSJazmin SifuentesSep 26, 20255.0Absolutely had the best experience with them from the start! My car was done in like 6 days. Everyone there was extremely nice and easy to work with. Carlos was my estimator and he was wonderful the whole time. I even left my keys like an idiot and Kayla kept them for me and called me to let me know! She’s the sweetest as well! Definitely would recommend.
- JMJoyce McGuinnessJul 24, 20255.0Louis and Kay worked competently and efficiently to make sure the process ran as smoothly as possible. The repair experts did an excellent job and had the car ready even before the expected time. I was especially thankful because the repair involved replacing a handle on the driver’s car door, which had been damaged by vandals. As an 86-year-old, I appreciated no longer having to crawl from the passenger’s side and squeeze my body under the steering wheel in order to drive the car during the days we were waiting for the new handle order to come through.
- AMAnnette MoenJun 5, 20255.0Melrose park location did a great job. Their customer service is 10/10. Everything was explained to me from drop off to pick up. My car looked great! They kept me updated with phone calls and text message updates throughout the entire process. Car accidents are stressful enough so this process was hassle free and I appreciate that. Great job Melrose Park team. 10/10 I highly recommend.
Frequently Asked Questions About Gerber Collision & Glass
What types of automotive services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers collision repair, auto body repair, windshield replacement and repair, dent removal, bumper repair, paintless dent repair, auto painting, mobile auto glass service, and general auto repair.
Does Gerber Collision & Glass provide free estimates for repairs?
Yes, Gerber Collision & Glass offers free estimates for collision auto body repair and auto glass services.
What is the guarantee on the repair work at Gerber Collision & Glass?
They provide a Lifetime Guarantee on all workmanship as long as you own your vehicle.
What are the business hours of Gerber Collision & Glass in Melrose Park?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and is closed on Sundays.
Which payment options are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa.
Is Gerber Collision & Glass accessible for wheelchair users?
Yes, the location has a wheelchair accessible entrance.
Where is Gerber Collision & Glass located?
They are located at 2311 N Mannheim Rd, Melrose Park, IL 60164, USA.
What nearby automotive services or shops can customers visit around Gerber Collision & Glass?
Nearby automotive-related businesses include Hagen Auto (brake service and tire shop), Belden Mannheim Service (automotive repair), Collision Revision of Melrose Park (auto body shop), and B & C Auto and Truck Service.
Are there any nearby places where customers can eat after visiting Gerber Collision & Glass?
Yes, customers can visit nearby restaurants such as Sorrento Village Restaurant (Italian cuisine), Possum's Pub (Mexican restaurant and bar), Squabs Gyros (Greek and American restaurant), and Violeta Cake Decorations and Bakery Supplies for bakery items.
Which nearby facilities can help customers who are new to Melrose Park find Gerber Collision & Glass?
Nearby points of interest include the O'Hare Kitchenette Motel, useful for visitors staying nearby, and nearby car dealers such as Asia Motors Inc. and Zor Ros Motors can also be reference points to locate the business.