AutoZone Auto Parts

4.1
596 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Melrose Park #4420 in Melrose Park, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Melrose Park, IL or call us at (708) 865-5722.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9200 W North Ave, Melrose Park, IL
60160, United States

Hours

Reviews

4.1
596 reviews
5 stars
388
4 stars
69
3 stars
37
2 stars
15
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees received praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.

Staff Knowledge

Several customers reported a lack of product knowledge among staff, leading to frustration and unresolved issues.

Wait Times

Customers frequently mentioned long wait times both in-store and on the phone, contributing to a negative shopping experience.

Positive Experiences

Despite the negative feedback, many customers highlighted specific employees who provided excellent service and went above and beyond to assist.

Management Issues

Concerns were raised about poor management and staff training, with some customers feeling ignored or poorly treated by management.
  • JC
    Jose CH
    6 days ago
    5.0
    JEREMY D at the Melrose park location very good customer service helped out so much
  • VM
    Valery Munoz
    6 days ago
    5.0
    Jeremy D. saved my day. My car battery died in the middle of North Ave, and he wasn’t even clocked in yet when he helped me out. He connected my car battery and recharged my battery for me enough for me to make it to work. Thank you so much again Jeremy!!! I really appreciate you. I recommend everyone here.
  • JL
    Javonda Landry
    Nov 12, 2025
    5.0
    Jeremy was very efficient and knowledgeable and my battery was installed by Oswaldo. Definitely would go there again .
  • AA
    Alexander
    Oct 31, 2025
    5.0
    Great service today by the technician Oswaldo, as he changed the battery of my truck and informed me on the safety of properly changing a battery. Also, I appreciate Monse with the Mickey Mouse ear hair band, she made the process smooth & quick.
  • GL
    G.Espino. Photos LLC
    Oct 27, 2025
    1.0
    The assistant manager and cashiers need proper training and education for customer service and proper transaction handling. I’m standing here now and the assistant manager is avoiding me while I’ve stood here waiting to speak with someone about an issue he couldn’t help with three days ago. So disappointed beyond belief. Do better Auto Zone!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Melrose Park?

AutoZone Auto Parts in Melrose Park is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.

Where is AutoZone Auto Parts located in Melrose Park, IL?

It is located at 9200 W North Ave, Melrose Park, IL 60160, USA.