Enterprise Rent-A-Car

4.2
248 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

3004 W IL Route 120, McHenry, IL
60051, United States
(815) 344-9090
https://www.enterprise.com/en/car-rental/locations/us/il/mchenry-15n4.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in McHenry, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mchenry location today.

Location

Enterprise Rent-A-Car
3004 W IL Route 120, McHenry, IL
60051, United States

Hours

Reviews

4.2
248 reviews
5 stars
166
4 stars
29
3 stars
15
2 stars
7
1 star
31

What are people saying?

AI-generated from recent customer reviews

Vehicle Maintenance

Several customers reported issues with poorly maintained vehicles, including worn tires and cleanliness problems.

Customer Service

Many reviews highlighted the friendly and professional service provided by staff, with specific mentions of individuals who went above and beyond.

Reservation Issues

Multiple customers experienced problems with vehicle availability and reservation fulfillment, leading to frustration and delays.

Pricing Concerns

Customers expressed dissatisfaction with high rental prices and unclear additional charges, feeling that costs were not communicated effectively.
  • KO
    K O
    Dec 17, 2025
    1.0
    Poorly maintained vehicles worn tires that needs balance so bad the vehicle shakes at highway speeds unsafe for the roads wiper blades wornout were they are falling apart had to get said vehicle exchange . Somewhat better to drive still tires balance issues. Or more.needs inspected and maintained better
  • TS
    ted s
    Dec 6, 2025
    5.0
    They were great, they picked me up and dropped me off would use them again
  • DM
    Donn Mendoza
    Nov 16, 2025
    5.0
    Highly professional and very service oriented
  • RY
    Ronald Youngblood
    Nov 14, 2025
    5.0
    We have rented a number of vehicles over the years from Enterprise. Always a good experience.
  • FT
    Fitz Toby
    Nov 11, 2025
    1.0
    We were charged 280 for 3 days! What a joke. Thy charge almost 40 bucks per day for a xtra drivers and do not tell you shit. Been using enterprise for 10 years. Andy has always helped but it’s ridiculous NOT to let people know the extra charge.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in McHenry, IL?

Enterprise Rent-A-Car in McHenry offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in McHenry?

The Enterprise Rent-A-Car location in McHenry is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.