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Advance Auto Parts

4.1
(233 reviews)

Business Details

4004 W Elm St, Mchenry, IL
60050, United States
(815) 385-0643
https://stores.advanceautoparts.com/il/mchenry/4004-w-elm-st

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4004 W Elm St in Mchenry offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4004 W Elm St, Mchenry, IL
60050, United States

Hours

Reviews

4.1
233 reviews
5 stars
136
4 stars
48
3 stars
19
2 stars
2
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for poor attitudes and lack of knowledge.

Product Availability

Customers frequently reported issues with product availability and order fulfillment, leading to dissatisfaction with the reliability of stock.

Staff Knowledge

There were numerous comments regarding the staff's lack of product knowledge, which negatively impacted customer experiences.

Positive Experiences

Despite the negative feedback, several customers highlighted positive interactions with specific employees who provided excellent service.
  • RZ
    Ral z
    4 days ago
    3.0
    Guy was nice but the didn't have any 10mm sockets. I know it's a joke but seriously that had to be the number one socket there is and to only have them in $30+ kits is ridiculous
  • DS
    Darren Schwartz
    Feb 10, 2026
    5.0
    Came in around lunch time and the staff were attentive and helpful. Prices seemed fair and reasonable. Store seemed well stocked. Will come back for the wiper blades they told me about when I'm not in a rush. Nice place.
  • TS
    Tyler Steif
    Feb 9, 2026
    5.0
    Always go there for parts good service and will have the parts I need
  • H
    h -
    Feb 9, 2026
    1.0
    Don't bother ordering online from them. They are rude and crabby when you go to pick it up and have zero interest in helping you.
  • JJ
    Jeff Jacobs
    Jan 31, 2026
    5.0
    I was having battery issues with my die hard battery, so Riley was there to swap it out for free and retest everything to make sure everything's good. Riley was very customer service oriented, and made life easy

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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