Business Details
About
Auto Body ShopAuto Detailing Service
Waters Body Shop provides auto body repair, auto detailing, headlight restoration services and over 51 years of experience to the Mattoon, IL area.
Location
Waters Body Shop & Karr Kare Of Mattoon
513 N 15th St., Mattoon, IL
61938, United States
Hours
Reviews
4.5
44 reviews
5 stars
34
4 stars
6
3 stars0
2 stars
2
1 star
2
- BIBrandon IngramNov 26, 20255.0I've hit two deer over the last four years and Waters Auto Body got my car right back to brand spanking new. They are my go-to body shop forever after the incredible service they provided, as well as timeliness. They had a lot of repairs when I hit the second deer, but I still got my car back before my insurance didn't want to pay for a rental anymore. So thankful for Waters Auto Body and the incredible service they provide!!!! My entire front end was trashed with both deer, but they got me back to a new car status both times!
- BPBert PooleNov 26, 20255.0My trunk wouldn’t close due to wind snapping it open. Waters Body Shop helped us quickly, respectfully, and with kindness even though it’s the Thanksgiving holiday. Would give 6 stars if I could.
- JMJeffrey MarlowNov 19, 20255.0We highly recommend Waters Body Shop. Excellent customer service. We love their car detailing service.
- JFJoe FontaineOct 21, 20255.0I had my car completely detailed. The kid wa excellent. Never have had a problem with this business. I hav used them for years. Great friendly staff and wer always willing and able to work the customer. I now have another vehicle there for minor work and detailing. A great place to do business ! Joe Fontaine .
- GWGary WittSep 16, 20255.0Very nice work. Courteous, professional and friendly! Highly recommended!
Frequently Asked Questions About Waters Body Shop & Karr Kare Of Mattoon
Do you offer free estimates?
We provide complimentary, no-obligation estimates for all repair services at our facility.
Are you family-owned?
Indeed, Waters Body Shop has been a family-owned and locally operated business since its establishment in 1960.
Do you work with insurance companies?
We collaborate with all major insurance providers and can assist you throughout the claims process.
How long will my repair take?
Repair durations vary based on the extent of damage. We will provide a clear timeline during your initial estimate consultation.
Can you match my car's paint color exactly?
Our advanced color-matching technology ensures a precise match for a flawless finish on your vehicle.
Do you offer a warranty on repairs?
We offer a limited lifetime warranty on all body repairs, demonstrating our confidence in the quality of our work.
Is an appointment required for an estimate?
While we welcome walk-ins, scheduling an appointment is recommended to ensure prompt service and minimal wait times.
Do you offer towing services?
We can assist in arranging towing services if your vehicle is not in a drivable condition.
Can you repair both minor and major damage?
Our services encompass a wide range of repairs, from minor dent removal to comprehensive collision restoration.
What forms of payment do you accept?
We accept various payment methods including cash, credit/debit cards, and payments from most insurance companies.
Do you offer free estimates for repair services?
We provide complimentary, no-obligation estimates for all repair services at our facility.
Is Waters Body Shop a family-owned business?
Indeed, Waters Body Shop has been a family-owned and locally operated business since its establishment in 1960.
Does Waters Body Shop work with insurance companies?
We collaborate with all major insurance providers and can assist you throughout the claims process.
What types of auto repairs do you handle?
Our services encompass a wide range of repairs, from minor dent removal to comprehensive collision restoration, including paintless dent removal and frame repair with laser straightening.
Can you match my car's paint color exactly?
Our advanced color-matching technology ensures a precise match for a flawless finish on your vehicle.
What are your hours of operation?
We are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at Waters Body Shop?
We accept cash, checks, American Express, Discover, Mastercard, and Visa.
Is an appointment required for an estimate?
While we welcome walk-ins, scheduling an appointment is recommended to ensure prompt service and minimal wait times.
Are there any car rental services near Waters Body Shop that I can use while my vehicle is being repaired?
Yes, Hertz car rental agency is nearby, providing convenient rental options so you can stay mobile during your repair process.
What other automotive services are available near Waters Body Shop?
Nearby, you can find Auto Truck and Farm Repair for tire and truck services, Auto-Matic Transmission Service for transmission work and gas, and Battery Specialists for automotive parts and batteries.
Are there any local attractions near Waters Body Shop to visit while I wait?
Cunningham Park is close by, where you can enjoy outdoor activities and relax while your vehicle is being serviced.