Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Mattoon, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mattoon location today.
Location
Hours
Reviews
3.7
218 reviews
5 stars
120
4 stars
27
3 stars
11
2 stars
8
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor communication and unhelpful responses.
Vehicle Availability
Many customers expressed frustration over the lack of available vehicles despite having made reservations, leading to disappointment and inconvenience.
Cleanliness
Several reviews highlighted issues with vehicle cleanliness, including dirty interiors and lingering odors, which negatively impacted customer experiences.
Rental Process
The rental process received mixed reviews; some customers found it seamless and efficient, while others faced significant delays and issues with their reservations.
- RDRandall DosienNov 27, 20255.0Great service hard working people Kept me informed through this entire rental process
- JDJason DuckNov 23, 20251.0Why am I calling quarter till five pm at Mattoon and effingham locations and being told it is outside regular business hours.
- DCDenise CoolingOct 21, 20255.0We are frequent renters with Mattoon Enterprise and we LOVE them. Our cars are always clean & ready to go. We know the drill, which helps us and the team member get us on the road quickly in a reliable car.
- LWL. W.Oct 20, 20254.0When we arrived there was a problem with availability of the car. The staff worked to get it taken care of. They did a great job and really helped us.
- RWRoy WeathermanOct 14, 20255.0Fot such a small area. The shear volume at pick up suprised me. I made myself @ with some of the most pleasant folks. God bless them dealing with the regular public. On return never even thought about returning somewhere else. Less busy however just as pleasant and friendly. Good job
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Mattoon?
Enterprise Rent-A-Car in Mattoon offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car in Mattoon?
The Mattoon location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Where is Enterprise Rent-A-Car located in Mattoon?
Enterprise Rent-A-Car is located at 2009 Lakeland Blvd, Mattoon, IL 61938.
How can I make a reservation at Enterprise Rent-A-Car in Mattoon?
You can reserve your rental car online via their reservation page or call them at +1 217-235-1300.
What payment methods are accepted at Enterprise Rent-A-Car in Mattoon?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Mattoon offer any discounts for active military members?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car in Mattoon woman-owned?
Yes, the Mattoon Enterprise location is owned by women.
What nearby automotive services can I find close to Enterprise Rent-A-Car?
Nearby you can find several automotive services such as Talbert Tinting for auto detailing, Denning Automotive for repairs and towing, and Pilson Ford dealership.
Are there any nearby dealerships where I can view or purchase vehicles while visiting Enterprise Rent-A-Car?
Yes, nearby dealerships include Pilson Ford, Pilson Lincoln, Ideal Auto Sales, and Dan Pilson Auto Center Inc., where you can explore purchasing options.
What attractions or services near Enterprise Rent-A-Car should I consider when visiting Mattoon?
You might want to visit Gemini Coin Shop & Toys if interested in gifts and toys, or the Special Olympics Family Festival for community events near Enterprise.