Jiffy Lube

4.4
760 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MATTESON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
20602 Cicero Avenue, Matteson, IL
60443, United States

Hours

Reviews

4.4
760 reviews
5 stars
565
4 stars
78
3 stars
28
2 stars
16
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individuals like Kayla, Devin, and Granz.

Efficiency

Numerous reviews highlighted the quick service, with many customers noting they were in and out in under 20 minutes.

Professionalism

Customers frequently commented on the professionalism of the staff, with several mentioning the knowledgeable and courteous demeanor of the team.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including complaints about incorrect oil changes and poor handling of coupons.

Cleanliness

The facility was generally noted to be clean and well-maintained, contributing to a positive customer experience.
  • AC
    Alexis claudia
    2 days ago
    1.0
    My daughter went to get an oil change and used a $16 off coupon. They added a fee that says nontaxable for $16. No explanation on what the fee is for or what it means, then took off $16. So no discount was given. She ended up paying the full amount for the oil change. We will not be going back to this location!
  • LM
    LaBrittnie Mccafferty
    Nov 14, 2025
    5.0
    This place is a most to go to they had me in and out service was great, The staff was people friendly I would definitely pick this place anytime
  • JB
    Judith Brocks
    Oct 25, 2025
    5.0
    Very professional and experience group of guys at this Jiffy Lube in Matteson. I know what I’m doing OK and then I will just
  • AB
    Ashley Brooks
    Oct 21, 2025
    5.0
    My experience started with a phone Devin answered all my questions with a calm and professional manner. Once I got to the facility everyone was respectful and professional. Thank you for an awesome experience.
  • SW
    Shamekka Williams
    Oct 21, 2025
    5.0
    Devin did an amazing job working on my Oil change today! I was given the wrong oil for quite sometime. And Devin immediately changed the oil to the right one and explained everything to me. Amazing job

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.