Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Matteson, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Matteson location today.
Location
Hours
Reviews
4.0
412 reviews
5 stars
259
4 stars
49
3 stars
26
2 stars
13
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, although some reported rude or unhelpful interactions.
Vehicle Condition
Several reviews highlighted issues with the cleanliness and condition of the vehicles, including dirty cars and high mileage.
Reservation Issues
Numerous customers experienced problems with vehicle availability and reservation confirmations, leading to frustration and inconvenience.
Overall Experience
While some customers had positive experiences and expressed loyalty to the location, others reported significant dissatisfaction and vowed not to return.
Staff Performance
Specific staff members received commendations for their helpfulness, while others were criticized for unprofessional behavior.
- DNDeja NicoleNov 14, 20255.0I had a great experience with this Enterprise location! The staff were friendly, professional, and very helpful throughout the rental process. They even dropped me off at my location after I returned the car, which was really convenient and thoughtful. Thanks a lot to Justin made everything easy breezy for me.
- MMMandhadi ManikantaOct 20, 20255.0I had a great experience with this Enterprise location! The staff were friendly, professional, and very helpful throughout the rental process. They even dropped me off at my location after I returned the car, which was really convenient and thoughtful. Highly recommend this branch for their excellent customer service.
- DRDee ReedOct 18, 20253.0There's no inventory to choose from & the customer service is lacking.
- SMSean MoenOct 14, 20255.0I had a great experience with the Matteson Enterprise. Setting everything up and checking in online was a breeze. The vehicle I was given was exactly the one quoted initially and it was clean, had low mileage and drove like a dream. The cost was reasonable as well. My interactions with the staff were equally stress free and I would definitely go back the next time I need a rental car.
- JBJojo BurksOct 1, 20251.0Shaylen at mattson very very rude she did a lot of assuming said she had a nice vehicle came out with a lemon never stated that I needed to bring the ca back on the same amount she had to apologize like four time it was very unprofessional when I ask for her name over the phone I didn’t get it cause she spilled it so fast so she than said it like I was slow she needs a new job the black girls very unprofessional and the driver that pick d me up a black big dude the whole car was musty like it was crazy
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours for Enterprise Rent-A-Car in Matteson, IL?
Enterprise Rent-A-Car in Matteson is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and Sunday from 9:00 AM to 1:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Matteson?
You can rent a variety of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Matteson.
Where is Enterprise Rent-A-Car located in Matteson, IL?
Enterprise Rent-A-Car is located at 4545 Lincoln Hwy, Matteson, IL 60443, United States.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Matteson?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/il/matteson-1584.html or by calling +1 708-481-6225.
What payment options are accepted at Enterprise Rent-A-Car in Matteson?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Enterprise Rent-A-Car in Matteson offer any special discounts or services?
Yes, they offer discounts for active military members and are a women-owned business.
What nearby dining options are there near Enterprise Rent-A-Car in Matteson?
Nearby dining options include Jimmy John's for sandwiches, Harold's Chicken Shack for fast food chicken, Krazy Hog Barbecue and Wilma's Famous BBQ Express for barbecue, Giordano's for pizza, Dairy Queen Grill and Chill for fast food and ice cream, and Pepe's Mexican Restaurant for Mexican cuisine.
Are there any nearby health and medical facilities close to Enterprise Rent-A-Car in Matteson?
Yes, near Enterprise Rent-A-Car you can find Hanger Prosthetics and Orthotics, Hanger Clinic, ATI Physical Therapy, Davita Dialysis Olympia Fields and its Dialysis Center, and Olympia Fields Dental Associates.
What nearby shopping options are available around Enterprise Rent-A-Car in Matteson?
Nearby shopping includes Snipes USA for shoes and sportswear, Dress To Impress Urban Wear and Dress To Impress Suit Store for clothing, as well as uBreakiFix for electronics repair and Expressions for bicycles.
Are there any nearby beauty and personal care salons near Enterprise Rent-A-Car in Matteson?
Yes, nearby you can find Shear Radiance Hair Studio 1, Truluxe Beauty and Barber Lounge, Mena's Hair Design, and We Kutz Up for hair and beauty services.