Need a rental car in Matteson, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Matteson location today.
Many customers praised the staff for being friendly, professional, and attentive, with several mentioning excellent experiences and helpful interactions.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and vehicles with high mileage or mechanical problems.
Reservation Issues
Customers reported problems with vehicle availability and fulfillment of reservations, including receiving different vehicles than expected and long wait times.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service, indicating inconsistency in customer satisfaction.
SS
Shame
Feb 22, 2026
1.0
I was advised by the assistant manager that because I used my 1,500 Plus points for the first day of my rental, I could not apply my Plus discount to the remaining days. While I understand there may be policies regarding this, the concern was not the policy itself, but how it was communicated.
The interaction felt dismissive rather than customer-focused. It’s not just what you say, but how you say it. Unfortunately, this experience did not reflect a commitment to customer satisfaction.
I would appreciate clarification on the policy.
G
Ëmmîly g
Feb 19, 2026
5.0
I had a total of 3 cars and extended rental terms due to my personal vehicle issues. It's been in the repair shop for about 3 weeks and enterprise has allowed me to utilize the website and the physical branch to extend my rental each time. The manager at the matteson location got me upgraded to (what I think) Is a Luxury vehicle (mitsubishi outlander) after having issues with the other 2 economy mitsubishi (handling and driving.) I love the outlander and when my Mom went to do her rental, the associate allowed us to keep the same vehicle ! It's been a life saver and frankly, a job saver too! My commute to and from work during this stressful car repair time has been great due to the outlander. Thinking about buying it one day
RJ
Raymond Stewart Jr.
Feb 9, 2026
5.0
1st time renting with enterprise and was very pleased with the experience
KI
Kory Iott
Feb 7, 2026
2.0
A little expensive over other car companies on the average. Got me with surge pricing in Feb of 2026. After paying it took 35 minutes to "get the car ready". Only gave me half a tank of gas, water stained seats. Car was a new Volkswagen Jetta that got me 40 mpg. That is the only good part and why they got 2 stars instead of 1, imo. I learned to go through Costco rental when possible.
LW
Larry Womack
Jan 31, 2026
5.0
Very good great customer service excellent experience
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours for Enterprise Rent-A-Car in Matteson, IL?
Enterprise Rent-A-Car in Matteson is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and Sunday from 9:00 AM to 1:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Matteson?
You can rent a variety of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Matteson.
Where is Enterprise Rent-A-Car located in Matteson, IL?
Enterprise Rent-A-Car is located at 4545 Lincoln Hwy, Matteson, IL 60443, United States.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Matteson?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/il/matteson-1584.html or by calling +1 708-481-6225.
What payment options are accepted at Enterprise Rent-A-Car in Matteson?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Enterprise Rent-A-Car in Matteson offer any special discounts or services?
Yes, they offer discounts for active military members and are a women-owned business.
What nearby dining options are there near Enterprise Rent-A-Car in Matteson?
Nearby dining options include Jimmy John's for sandwiches, Harold's Chicken Shack for fast food chicken, Krazy Hog Barbecue and Wilma's Famous BBQ Express for barbecue, Giordano's for pizza, Dairy Queen Grill and Chill for fast food and ice cream, and Pepe's Mexican Restaurant for Mexican cuisine.
Are there any nearby health and medical facilities close to Enterprise Rent-A-Car in Matteson?
Yes, near Enterprise Rent-A-Car you can find Hanger Prosthetics and Orthotics, Hanger Clinic, ATI Physical Therapy, Davita Dialysis Olympia Fields and its Dialysis Center, and Olympia Fields Dental Associates.
What nearby shopping options are available around Enterprise Rent-A-Car in Matteson?
Nearby shopping includes Snipes USA for shoes and sportswear, Dress To Impress Urban Wear and Dress To Impress Suit Store for clothing, as well as uBreakiFix for electronics repair and Expressions for bicycles.
Are there any nearby beauty and personal care salons near Enterprise Rent-A-Car in Matteson?
Yes, nearby you can find Shear Radiance Hair Studio 1, Truluxe Beauty and Barber Lounge, Mena's Hair Design, and We Kutz Up for hair and beauty services.
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