Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Mascoutah, IL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,119 reviews
5 stars
568
4 stars
298
3 stars
130
2 stars
42
1 star
81
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Overall, customers noted that the restrooms and showers were clean, although there were some complaints about specific instances of dirtiness.
Customer Service
The staff received mixed reviews; while many praised their friendliness and helpfulness, there were several reports of rude or unprofessional behavior.
Fueling Experience
Customers expressed frustration with the fuel pumps, citing issues such as slow response times and the need to pre-pay, which was deemed inconvenient.
Food Quality
Feedback on food quality was varied, with some customers enjoying the offerings while others reported issues with food freshness and availability.
Parking Availability
Many reviews mentioned limited truck parking space, leading to dissatisfaction among truck drivers.
- DBDave BermanDec 23, 20255.0Clean bathroom, didn't smell bad
- IEisaac edwardsNov 25, 20255.0Good service
- MKMatthew KurtzNov 24, 20251.0Pumps are slow and wont respond to clicks. Worse, they have ads that can't be muted.
- ADAndrey DobruyNov 24, 20255.0A pleasant place! Very friendly staff! I liked the girl at the cash register. 11/23/2025 8:50pm If you're reading this, know that you have incredibly beautiful eyes, a lovely smile, and you radiate positive energy!!! It's a shame I didn't even ask your name... Next time, it's my treat 🤠🫱🏻🫲🏼
- Y2YB 2KNov 1, 20253.0A nice group wiring here but the tenerife has pumps don't work very efficiently. They are more interested in selling hot dogs than fuel
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at Pilot Travel Center in Mascoutah, IL?
Pilot Travel Center offers gasoline, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. They also provide amenities like truck parking, diesel mobile fueling, and mobile food ordering.
Is the Pilot Travel Center in Mascoutah open 24/7?
Yes, the Pilot Travel Center is open 24 hours a day, seven days a week, including holidays with regular hours.
Can anyone purchase a shower at this location, and how do I find the cost?
Yes, anyone can purchase a shower. Shower prices vary by location; it's recommended to contact the store directly or use the store locator tool on the website to find specific pricing.
What payment methods are accepted at this Pilot Travel Center?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and EBT.
Does this location have CAT scales available?
Yes, all Pilot Travel Center locations, including this one, have CAT scales.
Can I reserve parking or order food pickup using mobile apps at this location?
Yes, you can reserve parking and order food pickup via the Pilot MyRewards app, which is available on the Apple App Store.
What nearby places can I visit before or after fueling at Pilot Travel Center in Mascoutah?
Nearby places include Huddle House for breakfast or brunch, Domino's Pizza for quick meals, and the Best Western Plus MidAmerica Hotel if you need lodging.
How can I use nearby gas stations or travel centers when visiting the Pilot Travel Center?
Nearby gas stations and travel centers like Eddie's Travel Center, Phillips 66 Gas, Mobil, and CAT Scale offer additional fueling options and services which might be convenient if Pilot is busy or for comparison purposes.
Are there entertainment or recreational spots near Pilot Travel Center?
Yes, nearby you can visit Roady's bar, Sure Shot - Axe Throwing / Backyard Bar, and Stars R Us Dance Studio for leisure activities after your stop at Pilot.
What is the contact information if I have questions about Pilot Travel Center in Mascoutah?
You can reach the Pilot Travel Center directly by phone at +1 618-566-2021 or email at TravelCenter.1225@pilottravelcenters.com.