Welcome to Pilot Travel Center in Marshall, IL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
While many customers praised the friendly and helpful staff, there were also reports of rude behavior and poor customer service from management.
Cleanliness
The facility is generally noted for its cleanliness, particularly the restrooms and showers, although some reviews mentioned issues with cleanliness during busy times.
Shower Wait Times
Customers frequently complained about long wait times for showers, with some reporting waits of over an hour.
Parking Issues
The parking lot is described as cramped and unsafe for truck drivers, with concerns about collisions and insufficient space.
Food Quality
There were mixed reviews regarding food quality, with some customers reporting bad experiences with food and drinks, while others enjoyed the offerings.
PE
Paul Easley
1 day ago
1.0
Over an hour wait to shower. Only 2 people ahead of me when I reserved online. Lazy.
BC
Bobby Chapman
5 days ago
2.0
$3.10 for a coffee refill after filling with fuel. I'll stick to Loves or anything else before pilot after this and I came 2000 miles from AZ for this.
CC
captainrampage
Feb 21, 2026
1.0
I'm trying to fuel and the loud speaker comes on with the manager ranting about trucks parking in reserved spots, it was so loud my ears were ringing. The irony is nobody that was parked probably could even hear it.
I told the gal it's not great practice to blow out the eardrums of your paying customers because you're too lazy to go out and check truck numbers. Then they acted flat with me when I bought my coffee and water inside.
Between the stupid pumps that blast ads at us while we're already paying customers to the lazy managers blasting useless threats on the loud speakers these guys outta get sued for how they're treating us.
What a circus. Wear weapons grade hearing protection if you stop at these clown shows and save your money inside, it's better spent at places with kind hearted and hard working folk that haven't sold out to these mega corporations.
JV
jr vazquez
Feb 11, 2026
3.0
The staff on overnights is phenomenal, but I just learned that they cannot make their breakfast burritos for us that work overnights. For some context, their breakfast burrito was the best bang for your buck. They were normally around by 4am cst. Now they were told not to start until 5am. Last I checked, my money spends the same at 4 as it does at 5. On top of that, there is minimal options for zero sugar drinks. These are the things that get under my skin as a driver. Oh well, I'll go on home.
TG
Texas Lone Star Leather LLC Guns
Jan 31, 2026
1.0
I go to hundreds of pilots a year and how i just got my food served to me was totally unbelievable. I walked out i dont like being angry as i have bad PTSD i do not recommend this place at all
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Marshall, IL?
Pilot Travel Center in Marshall, IL is open 24 hours a day, 7 days a week, all year round including holidays with regular hours.
Does Pilot Travel Center in Marshall offer shower facilities?
Shower availability varies by location. Use the store locator at https://locations.pilotflyingj.com/search to find locations with shower facilities.
Can anyone use the shower facilities at Pilot Travel Center?
Yes, showers can be purchased by anyone at Pilot Travel Center locations.
What types of fuel are available at Pilot Travel Center in Marshall?
Pilot Travel Center offers gasoline, diesel, and DEF with high-speed pumps. Visit https://pilotcompany.com/fuel-prices for more info about fuel options and blends.
What payment methods does Pilot Travel Center accept?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, and cash payments.
Are there electric vehicle charging stations at Pilot Travel Center in Marshall?
Yes, this location has electric vehicle charging stations available for customers.
How can I reserve parking or order food pickup at Pilot Travel Center?
You can reserve parking and order pickup using the Pilot app available at https://apps.apple.com/us/app/pilot-myrewards/id474259675 or via quick links like https://pilotcompany.com/park and https://order.pilotflyingj.com/location/1174/menu.
What nearby food options are available close to Pilot Travel Center?
Nearby options include Taco Bell, Church’s Texas Chicken, McDonald's, Arby's, Los Tres Caminos, and Sam’s Steakhouse, which provide a variety of fast food and dining choices.
What nearby automotive and tire services can drivers find near Pilot Travel Center?
Drivers can visit Southern Tire Mart at Pilot Flying J, Southern Tire Mart at Pilot, and Pilot Flying J Truck Care for tire and automotive repair services nearby.
Are there lodging options near Pilot Travel Center for travelers needing accommodations?
Yes, nearby lodging options include Lincoln Suites and Super 8 by Wyndham Marshall for travelers needing overnight stays.
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