Pilot Travel Center

3.9
382 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Marshall, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
104 W Trefz Dr, Marshall, IL
62441, United States

Hours

Reviews

3.9
382 reviews
5 stars
210
4 stars
78
3 stars
15
2 stars
14
1 star
65

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restrooms and showers, noting that the facilities were well-maintained.

Customer Service

Feedback highlighted the friendliness and helpfulness of the staff, although there were some reports of rude behavior from management.

Shower Wait Times

Numerous reviews mentioned long wait times for showers, with some customers expressing frustration over the limited number of available showers.

Parking Issues

Several customers reported cramped and unsafe parking conditions, particularly for truck drivers, leading to concerns about collisions.

Food Quality

There were mixed reviews regarding food quality, with some customers reporting issues with undercooked items and expired products.
  • EE
    Eric
    5 days ago
    3.0
    Over priced everything like every other truck stop
  • PW
    Patrick Weaver
    Jan 3, 2026
    1.0
    Stopped here this morning. Wife got a cup of coffee to go & on the way into Indiana she started to drink it & it tasted like nacho cheese. It was horrible. Do not drink the coffee at this location. Corporate Please review this locations cleaning procedures.
  • BS
    Balal Salam
    Dec 30, 2025
    1.0
    No shower will take time
  • JB
    Jack Bauer
    Dec 7, 2025
    1.0
    Cramped Parking for Semi Drivers. Truck drivers have collisions in the parking lot almost every day. They need to get rid of the middle parking area so drivers have enough room to back into the side spots. I would not want my drivers to park here for fear of them getting in a collision.
  • GM
    Giulia Montanari
    Dec 6, 2025
    5.0
    Stopped at Pilot with a breakdown on our semi, and unfortunately their on-site service couldn’t fix the issue. But they didn’t give up, they helped us get in touch with a local mechanic who could. Thanks to their assistance, our driver was able to get repaired and back on the road without a huge delay. Really appreciated the willingness to help instead of just turning us away

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.