Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Marion, IL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,900 reviews
5 stars
941
4 stars
479
3 stars
258
2 stars
80
1 star
142
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Overall, customers noted that the facility, including restrooms and showers, was clean, although some reported issues with cleanliness in the showers.
Customer Service
Feedback on staff was mixed; while many praised friendly and helpful employees, others reported poor service and unprofessional behavior from certain staff members.
Amenities
Customers appreciated the variety of food options and the availability of showers, but many expressed frustration over the lack of operational showers and restroom facilities during renovations.
Parking Issues
Several reviews highlighted significant problems with parking, including limited space and issues with trucks blocking designated spots.
Location
The location was generally considered convenient and well-placed among other businesses, making it a favorable stop for travelers.
- FNFelix Negron4 days ago1.0The worst truck stop ever. The manager of this place has absolutely no courtesy towards drivers. You pay for parking and then they ignore your reservation. The restrooms and surrounding area are filthy.
- LHLaquanna HarrisonSep 18, 20254.0Just a truck stop
- AAAlan AlanAug 17, 20255.0Thank you for clean and available showers
- RVRanie VanarsdallAug 3, 20255.0Friendly staff, willing to help customers, I choose this gas station when I visit Marion. The lady in the space buns really made my day better.
- CEConstructive “CraZy” EvaluatorJun 11, 20251.0Now the first time I walked in here I had good customer service from Autumn. I had to purchase a gas can cuz I was out of gas. There's no instructions on how to use this stupid freaking 20/25 gas can and it took two officers and me to try to figure out how to get the gas in my car sitting on the side of the road. And tell since I can't use it I wanted to bring it back and they refused to take it back even though it's not 88 compliant there is no instructions on how to use the stupid nozzle they're just nobody knew how to figure out how to use the stupid gas can and they refused to take it back. Now that's lousy customer service and a lousy way to treat a disabled customer
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at the Pilot Travel Center in Marion, IL?
The Pilot Travel Center offers diesel and gasoline fuels, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, laundry facilities (varies by location), snacks, fresh foods including pizza and wings, drinks, and a game room.
Are showers available at the Marion Pilot Travel Center, and can anyone use them?
Showers are available at select Pilot Travel Center locations and can be purchased by anyone. We recommend contacting the Marion location directly for availability and pricing.
What are the operating hours of the Pilot Travel Center in Marion?
The Marion Pilot Travel Center is open 24 hours every day, including holidays with regular hours.
Which payment methods are accepted at Pilot Travel Center Marion?
Pilot Travel Center accepts American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, and cash.
Does the Marion location offer electric vehicle charging?
Yes, the Pilot Travel Center in Marion has an Electric Vehicle Charging Station available for customers.
Can I reserve parking or showers through the Pilot app for the Marion Travel Center?
Yes, you can reserve parking and showers using the Pilot app or online through the provided links for the Marion location.
Is there on-site dining or food pickup available at this Pilot Travel Center?
Yes, the Marion Pilot Travel Center offers craveable food like pizza, wings, breakfast sandwiches, and snacks. Mobile food ordering and pickup are available via their app or online system.
What nearby places can I visit before or after stopping at the Pilot Travel Center Marion?
Nearby places include Subway and McDonald's for additional dining options, Super 8 by Wyndham Marion for lodging, and Walmart for shopping needs, all conveniently close to the Pilot Travel Center.
How can I use nearby transit or service points to enhance my visit to Pilot Travel Center Marion?
Nearby services such as Enterprise Rent-A-Car can assist with travel needs, and Vernell's Interstate Service offers automotive repairs if needed, making it convenient for travelers at the Pilot Travel Center.
Are there nearby attractions or entertainment options around Pilot Travel Center in Marion?
Yes, you can visit local spots like Mtn Dew Park or enjoy a meal at Mackie's Pizza and Fujiyama Japanese Steakhouse near the travel center.