Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Marion, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Marion location today.
Location
Hours
Reviews
3.9
484 reviews
5 stars
289
4 stars
53
3 stars
22
2 stars
30
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, several reported poor service experiences, including rudeness and lack of assistance.
Vehicle Availability
Numerous customers expressed frustration over reserved vehicles not being available upon arrival, leading to significant inconveniences.
Cleanliness
Several reviews highlighted issues with vehicle cleanliness, including cars that smelled of cigarettes or were dirty upon pickup.
Reservation Issues
Customers frequently encountered problems with reservations, including last-minute cancellations and unclear policies regarding required documentation.
Overall Experience
Despite some positive experiences, a significant number of reviews indicated dissatisfaction with the overall rental process and management.
- MMMay MayNov 9, 20251.0Nothing went well maintenance light was on car wouldn't go I about got into a wreck due to it all
- TGTyler GordonNov 2, 20251.0Was not given accurate information regarding which vehicle was reserved for me. I was told which one I would receive but that was not it on pick up day. Found out that they can’t promise a specific vehicle which is fine but they needed to be honest about that up front and then I could decide if I wanted to pay more or less for something smaller.
- KFKt ForesterOct 31, 20255.0The customer service here is top notch! Everyone is super friendly and knowledgeable. I live in Carbondale, but I go to this Enterprise instead of the one in Carbondale. I reserved a car at the Enterprise in Carbondale once(never again), and the car was absolute garbage. The Marion location replaced that car for me and it was such a smooth transition. The car they gave me was immaculate and it drove great! Another thing I really appreciate is you can call their location and they answer every single time. If they're busy, you might get put on hold for a minute, but they always get back on the line and answer all your questions. Great job, everyone! Keep up the good work! You are much appreciated.
- JRJoseph RiderOct 16, 20255.0Enterprise has been exceptional the last 2 times our car has been in the shop under an insurance claim.
- DWDawn WoodlandOct 16, 20252.0Car reeked of cigarettes
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Marion, IL?
Enterprise Rent-A-Car in Marion offers a wide range of rental vehicles including cars, vans, and luxury cars to suit your needs.
Where is Enterprise Rent-A-Car located in Marion, IL?
Enterprise Rent-A-Car is located at 2705 W Deyoung St, Marion, IL 62959.
What are the business hours for Enterprise Rent-A-Car in Marion?
The Marion location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 10:00 AM to 1:00 PM.
How can I make a reservation with Enterprise Rent-A-Car in Marion?
You can reserve your rental car by visiting the website at enterprise.com or by calling their local phone number at +1 618-997-9151.
Does Enterprise Rent-A-Car in Marion offer any special discounts?
Yes, Enterprise offers discounts for active military personnel.
What payment options are accepted at Enterprise Rent-A-Car in Marion?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Can I get airport pickup service from Enterprise Rent-A-Car in Marion?
Yes, Enterprise Rent-A-Car at this location offers airport pickup services.
What nearby restaurants can I visit after renting a car at Enterprise in Marion?
After your rental, you can enjoy meals at nearby restaurants such as Mackie's Pizza, Fujiyama Japanese Steakhouse, Burger King, Freddy's Frozen Custard & Steakburgers, and Subway.
Are there convenient nearby hotels when renting a car from Enterprise in Marion?
Yes, there are several hotels nearby including Drury Inn & Suites Marion, America's Best Inn & Suites, and Super 8 by Wyndham Marion which are convenient if you’re staying in the area.
Where can I find nearby services such as gas stations or a car wash after renting from Enterprise in Marion?
Nearby services include Finish Line Car Wash, as well as gas stations like Hucks, Pilot Travel Center, Marathon, and the Pilot Electric Vehicle Charging Station, all close to Enterprise in Marion.