Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Macomb, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Macomb location today.
Location
Hours
Reviews
3.3
148 reviews
5 stars
73
4 stars
11
3 stars
5
2 stars
9
1 star
50
What are people saying?
AI-generated from recent customer reviews
Reservation Issues
Numerous customers reported problems with reservations, including not having cars available despite confirmed bookings.
Customer Service
Mixed feedback on customer service; while some praised staff for being friendly and helpful, others described experiences with rude and unprofessional employees.
Vehicle Condition
Many customers noted that the vehicles were clean and in good condition, contributing positively to their rental experience.
Communication Problems
Customers expressed frustration over poor communication regarding vehicle availability and reservation confirmations.
Overall Experience
While some customers had positive experiences, a significant number reported dissatisfaction with the service, leading to a general perception of unreliability.
- WJWanda JamesOct 24, 20255.0Enterprise was great! We were able to rent a nice SUV on short notice. My own car started having trouble the day before our vacation. They rent us a new Hundai for a week and we had a great vacation thanks to Enterprise!
- PMPauline MahanOct 7, 20251.0Had reservation through insurance but when I called to confirm they didn't have one. Rude customer service. Pekin was better, friendly, and helpful
- PSPaula SmithSep 21, 20255.0My experience at the Ames Enterprise office was flawless. Dawson was the one that took care of me and my rental. I couldn’t have been more pleased. He was kind, courteous, professional, and genuinely wanted to help. I will definitely be returning to the Ames’s office to rent a vehicle. :)
- ACAngela ClaibournSep 6, 20255.0Good experience with this company. They even send a text for you to reply to in case of car trouble or accident. The car we used for labor day week only had 4000 miles on it when we rented. It purred like a kitten. Very comfortable ride.
- TKTristan KroheJul 24, 20251.0Called a week before my trip & booked a car no problem! Pick up was at 2:00, they called at 9:30 saying a car was ready for me to pick up if I wanted to come earlier & I showed up at 12:30 to see the car I reserved driving off the lot. They rented the car I booked out to someone else right in front of me! They didn’t offer a different car, I was just SOL. Crappy service. Will never go there again. What’s the point of calling & reserving a car when someone can just walk in & take the car you have reserved?
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Macomb offer?
Enterprise Rent-A-Car in Macomb offers a wide range of vehicles for rent including cars, vans, and luxury cars, with flexible rental options and airport pick up services.
Where is Enterprise Rent-A-Car located in Macomb, IL?
Enterprise Rent-A-Car is located at 1140 E Jackson St, Macomb, IL 61455.
What are the operating hours for Enterprise Rent-A-Car in Macomb?
Enterprise Rent-A-Car in Macomb is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Macomb?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/il/macomb-6238.html or by calling +1 309-833-1997.
What payment options are accepted at Enterprise Rent-A-Car in Macomb?
Enterprise Rent-A-Car in Macomb accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any special rental deals available at Enterprise Rent-A-Car Macomb?
Yes, Enterprise Rent-A-Car Macomb offers great weekend rates that can be booked online through their weekend specials page.
Is Enterprise Rent-A-Car in Macomb women-owned or veteran-discount eligible?
Yes, this Enterprise Rent-A-Car location is owned by women and offers discounts for active military personnel.
What nearby automotive services can I find around Enterprise Rent-A-Car Macomb?
Nearby automotive services include Wakefield Family Automotive for car repair and oil changes, O'Reilly Auto Parts for automotive parts, Moore Tires for tire repair and gas, and CB’s Tint Shop for car window tinting.
Which nearby places can I visit after renting a car from Enterprise Rent-A-Car Macomb?
After renting a car, you can visit local spots such as Liberty Tax for financial services, Candy Lane Floral & Gifts for shopping, or Bulldog Gaming Slots-Macomb IL and Lucky Spinz for entertainment.
Are there any nearby childcare or educational facilities close to Enterprise Rent-A-Car in Macomb?
Yes, Precious Moments Home Daycare and Lincoln School are nearby options for childcare and education services.