Business Details
About
Towing Service Station
Located in Loves Park, IL, A to Z Towing provides vehicle transportation, towing, roadside assistance, and police impound services.
Location
Reviews
4.0
273 reviews
5 stars
188
4 stars
19
3 stars
7
2 stars3
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the prompt, professional, and courteous service provided by the drivers.
Response Time
Many reviews highlighted the quick response times, with several customers noting that drivers arrived sooner than expected.
Pricing
While some customers found the pricing reasonable, others expressed concerns about price increases and perceived gouging.
Customer Support
Feedback on customer support was mixed; while some praised the friendly and helpful staff, others reported unprofessional behavior and poor communication.
Overall Experience
Overall, many customers had positive experiences, recommending the service, but there were notable complaints about delays and service inconsistencies.
- SLSARADJ Towing LLCJan 1, 20265.0Branson absolutely saved my life today ! Broke down on I90 coming from Wisconsin it was freezing i was expecting 2 hour wait like geico told me but not even 10 mins later Branson called me and assured me it will be 20 mins and it sure was! Highly recommended professional and beyond helpful ! God Bless you Branson!
- KMKody MillerDec 29, 20255.0Called 5 different towing companies with no answer. These guys picked up on the second ring! I know who will be getting my tow business from now on!
- TPTED POLLOCKDec 26, 20255.0Very professional, I felt my vehicle was in good hands
- TRThomas RazoDec 9, 20255.0Prompt, professional service. The driver #333 (sorry, I forgot his name) was very knowledgeable about my Land Rover and took great care to get it safely to the repair facility without any damage. Will call you again if needed!
- JTJacquelynn TablemanDec 8, 20255.0I will always use a to z towing. Whenever our insurance doesn’t wanna work, they’re the first ones we call. It’s always reasonably pricing and great service. I don’t remember our tow driver‘s name, but he was so helpful and so nice. As well as any person we spoke to on the phone. 10 out of 10 service every time thanks guys
Frequently Asked Questions About A to Z Towing
What should I do to prepare for my tow?
To prepare for our towing service, make sure your vehicle is accessible and that you have your keys, identification, and insurance information readily available. If possible, clear any items from around your vehicle that may obstruct the towing process. Additionally, please inform us of any specific issues with your vehicle that may affect the towing procedure.
Do you offer any guarantees for your work?
A to Z Towing stands behind the quality of our towing services. We provide a satisfaction guarantee for our work, guaranteeing your vehicle is towed safely and efficiently. In the unlikely event of any issues arising from our service, we will address them promptly and professionally to ensure your complete satisfaction.
What services do you offer?
A to Z Towing provides a comprehensive range of towing services across Winnebago and Boone counties, as well as the State Line area in Illinois. Our services include emergency roadside assistance, long-distance towing, flatbed towing for cars and light trucks, motorcycle towing, and winching services for vehicles stuck in difficult situations. We are equipped to handle various vehicle types and towing scenarios.
What are the operating hours of A to Z Towing?
A to Z Towing operates 24 hours a day, 7 days a week, with immediate assistance available at all times. Office hours are Monday to Friday from 9:00 am to 5:00 pm.
Which areas does A to Z Towing serve?
A to Z Towing serves Winnebago County, Boone County, and the Illinois State Line area.
What towing and roadside services does A to Z Towing provide?
They provide 24-hour emergency towing, accident recovery, battery jump-starts, flat tire assistance, lockout assistance, winching services, boat and commercial vehicle towing, equipment hauling, flatbed towing, motorcycle towing, off-road recovery, RV and snow towing, wheel-lift towing, impound services, and vehicle storage.
How can I prepare my vehicle for towing by A to Z Towing?
Ensure your vehicle is accessible, have your keys, identification, and insurance ready, clear any obstructions around the vehicle, and inform the company of any special vehicle issues.
Does A to Z Towing guarantee their towing services?
Yes, A to Z Towing guarantees safe and efficient towing and offers a satisfaction guarantee with prompt professional response to any service issues.
What payment methods are accepted by A to Z Towing?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can nearby customers benefit from Smart Start Ignition Interlock near A to Z Towing?
Customers can visit Smart Start Ignition Interlock nearby for automotive parts and ignition interlock services, which complements A to Z Towing's vehicle assistance offerings.
What are some convenient nearby places to visit before or after using A to Z Towing's services?
You can visit Windsor Pizza Parlor for a meal, Wood Avenue Halloween for costume shopping, or the Hononegah Woman's Club for community events close to A to Z Towing's location.
Are there educational institutions near A to Z Towing for families in the area?
Yes, nearby schools include Windsor Elementary School and Harlem Middle School, providing educational options close to the towing service location.
How can the proximity of Midwest Self Storage benefit customers of A to Z Towing?
Customers needing temporary vehicle or equipment storage can conveniently use Midwest Self Storage located nearby to A to Z Towing.