Enterprise Rent-A-Car

Reviews

• MP

  Marie Pabst

  6 days ago
  5.0
  I had such a fantastic experience with Noah (twice) at the Enterprise Rent-A-Car in Lombard. He is incredibly charming, friendly, and truly customer‑oriented. Every interaction with him had a little sparkle — he has a way of making even routine comments feel upbeat and thoughtful. We live within walking distance of this location, but honestly, I would gladly drive out of my way just to receive the level of service Noah provides. His attitude, professionalism, and attention to the small details really set him apart. It’s clear he understands how important it is to exceed expectations, and he does it effortlessly. Well done, young man! Enterprise is lucky to have someone who represents the company with such positivity and care.
• DC

  Donald Cooper

  Apr 22, 2026
  5.0
  Lily and the group at Enterprise in Lombard were great. If I have to rent another car, I will rent from them.
• EB

  Eric Burmeister

  Apr 9, 2026
  1.0
  I’d give negative stars if possible. Horrible company and experience. We booked a 12 passenger van for our first family trip in years (booked specially for my wife who has been fighting Stage 4 breast cancer for 17 months). Booked online 6 weeks beforehand. Received a call from Enterprise 3 days before the trip advising they overbooked and we’d be getting either a 15 passenger van, or full size SUV. We were appreciative of the communication. Then a day before the trip, I get a call that they don’t have any vehicles for us at all. No vans, no SUVs….because they overbooked as self-admitted by two reps and the manager. We were offered two mid-size SUVs (so we can pay twice as much in gas??). At the end of the day, Enterprise left us stranded a day before a trip we booked weeks out, and left us scrambling to call friends and family members to see who had a vehicle big enough for our family and a wheelchair (it didn’t go well). We will NEVER rent from Enterprise again.
• GV

  GWEN VERNER

  Apr 8, 2026
  5.0
  Nice and clean, great service. Will rent again Thanks to Nolan, I might have spell name wrong, , great customer service. Love it. In Lombard.
• JS

  Jim Scalzo

  Apr 2, 2026
  5.0
  We had a great experience renting from this location. The overall process was simple and fast. The vehicle we needed was not available so we were offered an upgrade. All questions and concerns were addressed and taken care of immediately. Noah was very helpful and we would definitely rent from here again.

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