Valvoline Instant Oil Change

4.3
115 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lombard.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1204 E Roosevelt Rd, Lombard, IL
60148, United States

Hours

Reviews

4.3
115 reviews
5 stars
84
4 stars
11
3 stars
2
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported issues with service quality, including negligence during oil changes and incorrect installations.

Customer Experience

While some customers praised the friendly and efficient service from staff like Coy, others experienced rudeness and lack of professionalism.

Pricing Concerns

Several reviews mentioned high prices for services, with some feeling they were upsold unnecessary services.

Trust Issues

Customers expressed distrust regarding the honesty of service recommendations and the quality of work performed.

Efficiency

A number of reviews highlighted the quick turnaround time for services, with many customers appreciating the speed of service.
  • JR
    James Randolph
    Nov 9, 2025
    5.0
    It’s a good spot, quick work. I will say I’ve never done an instant stop before and didn’t know I couldn’t leave the car haha usually walk around or something while it’s being serviced.
  • KQ
    Krafting Queen
    Nov 6, 2025
    5.0
    Coy helped me get everything I need for my service today and I was in and out
  • DK
    Dan Kornfeind
    Nov 3, 2025
    1.0
    They will damage your car and lie to cover their tracks. I stopped by this location for a new battery. The technician installed the battery backwards, with the polarities reversed, approximately 5 times. I had to inform him by yelling out the car that the battery was backwards. After they corrected the battery every warning light on my dash was on. I told the tech I needed in writing what he had done, you can read his lies in the attached screenshot. A district manager had to be called, who arrived about 45 minutes later. Then he started working on my car. After I had been Sitting in my car for nearly 2 hours I exited my car to stretch my legs and I was told by Danny the district manager that I was not allowed to exit my car. In all I was there for 3 hours after they broke my car and expected me to sit in my car the entire time. After Danny realized he wouldn’t be able to fix my car, he offered me a ride home and told me the next day I could pick the tow truck of my choice to take my car to the dealership of my choice. However, it turned out that this was a lie by Danny. He called me the next day and said he couldn’t find a tow truck so instead of “dealership of my choice” he had the guy next door come over and look at my car. I was able to pick the car up and it appeared to be operating normally. A few days later my windshield wipers and rear windows aren’t working, and Valvoline is again giving me the run around. Telling me it’s fine not to have windshield wipers because it not supposed to rain for a few days. They also appear to be trying to dodge responsibility for the continuing effects of their negligent battery installation. The techs will damage your car. The techs will lie to try to cover their tracks. The district manager Danny will lie about how he’s going to resolve the issue. Save yourself the headache and look elsewhere.
  • LT
    Laura Taleb
    Oct 30, 2025
    5.0
    Very fast service and I was in my car the whole time,Coy and the team were Great service 🙂
  • CG
    Chazz Gozum
    Oct 29, 2025
    5.0
    COY and the crew had me in and out. Answered every question. They were helpful in choosing which oil. I will be back.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Lombard provide?

Valvoline Instant Oil Change offers quick, 15-minute oil changes while you stay in your car, along with a range of preventive vehicle maintenance services for all types of vehicles.

Where is Valvoline Instant Oil Change located in Lombard?

It is located at 1204 E Roosevelt Rd, Lombard, IL 60148, USA.