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Tommy's Express® Car Wash

4.3
(237 reviews)

Business Details

607 North Ave., Lombard, IL
60148, United States
(630) 410-9360
https://tommys-express.com/locations/il99/

About

Car WashAuto Detailing ServiceTommy's Express Car Wash
Tommy’s Express in Lombard, IL is a quick, modern car wash designed to give you the best wash in under 3 minutes. Try the WORKS, featuring Ceramic Body Wax for extra protection and a polished, showroom shine. Stop by for a single wash or sign up for an unlimited TommyClub® membership to keep your car clean year-round.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Tommy's Express® Car Wash
607 North Ave., Lombard, IL
60148, United States

Hours

Reviews

4.3
237 reviews
5 stars
176
4 stars
20
3 stars
9
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported unprofessional behavior and poor management responses.

Quality of Wash

Many customers expressed dissatisfaction with the quality of the car wash, citing issues like incomplete cleaning, poor drying, and damage to vehicles.

Pricing and Value

Customers noted that while the prices are on the higher side, the value received does not always match the cost, with some recommending cheaper alternatives.

Facilities and Equipment

The facility is generally described as clean and well-maintained, but there are concerns about the effectiveness of the washing equipment.
  • EM
    Erick Molina
    Feb 22, 2026
    1.0
    The last several times I have went to get my car washed there the attendants have not been putting the plastic bag over the rear windshield wiper. As a result of that the plastic cap has gotten pulled off twice. They cost about seven dollars to replace at AutoZone. I don’t understand why they stopped applying the plastic bags. I used to love this car wash and I’m not liking it so much anymore.
  • AA
    Adam
    Feb 18, 2026
    1.0
    Every time you stop here you'll have to go through the wash twice and if you don't have a membership, you will be harassed about getting one they're all about you getting a membership until you ask them to pay for it. Let people get their car wash and get on with their day. Nobody wants to be harassed at a car wash.
  • MR
    Midwest Food Reviews
    Feb 16, 2026
    2.0
    Damaged parts of my moms 2025 Toyota rav 4, I am currently in the process of getting recovery lawyers involved and insurance to step in, denied claim damaged to our car, always asking us for false reviews at the window, will take to small claims court if I need to.
  • AC
    Atomic Bomb Courier
    Feb 13, 2026
    1.0
    Second time coming here. I had received a postcard on my car as a flyer. It only gave me one week to use both washes. I used one just before the expiration and I asked the guy these have such short dates and they told me it's no problem You can still use it after the expiration by a couple of weeks. I came today with the expired one and the guy said it was too late and I explained to him that what I was told and he said nope too late. So I told him just let me through without the wash and he didn't even seem to care or try to give me any kind of alternative. Not to mention there was a line and the car wash was stalling for other people so I was waiting almost 15 minutes and wasted my time... I had been considering doing a monthly membership after using the second one but with this bad customer experience I will not come here again.
  • WP
    Wayne Phaup
    Feb 10, 2026
    2.0
    I have had great experience up until this point. This afternoon after washing my car I had a doormat sticking out of my car. I stopped outside of any of the parking spots AND LITERALLY 7 SECONDS later this guy with long hair walked up to me in a confrontational manner telling “there are plenty of spots and I “can’t park my car there” and that there “are plenty of parking spaces available.” It was the tone that this employee took with me (a customer) for something so minor that is making me reconsider my monthly membership! Don’t assume your customers have ill intent! I had a mild safety issue that I was addressing and 30 seconds to resolve it would not have harmed your parking situation!

Frequently Asked Questions About Tommy's Express® Car Wash

What services does Tommy's Express® Car Wash offer?

Tommy's Express® Car Wash offers services including free vacuums, free mat washers, and interior detailing kits. They also provide products like Rainbow Coat, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.

What are the operating hours of Tommy's Express® Car Wash in Lombard, IL?

Tommy's Express® Car Wash in Lombard, IL is open daily from 7:00 AM to 9:00 PM.

Brand Certified Facts from Tommy's Express® Car Wash

Tommy's Express® Car Wash partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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