Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Lombard, IL believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
189 reviews
5 stars
144
4 stars
17
3 stars
4
2 stars
7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the car wash quality, noting that their vehicles came out clean and shiny, although some reported issues with incomplete cleaning and drying.
Customer Service
Feedback highlighted friendly and helpful staff, with several customers appreciating the assistance provided during their visits.
Damage Concerns
Multiple reviews mentioned incidents of scratches or damage to vehicles, leading to dissatisfaction with the company's handling of these issues.
Facility and Amenities
The car wash facility was described as clean and well-maintained, with positive remarks about the free vacuum and mat washing services.
Pricing and Value
While some customers found the pricing reasonable, others felt that the value did not match the service received, particularly regarding the effectiveness of the washes.
- JSJasmine s1 day ago5.0Jaysun was very professional, attentive, and sweet. I was having a bad day and in a rush. He lifted my spirits. In the times that we're living in , employees like him are very much needed and appreciated. He deserves a raise. -sincerely Kia Forte w/the locs.
- JMJames Musinski1 day ago5.0Never a problem. clean car, good vacuums, machines to wash your mats and even clean washrooms to do your business if you need to. Good prices and a friendly staff.
- JKJen Kurek1 day ago5.0Always impressed with how clean my car gets and service. Shout out to Jaysun for excellent service!
- NANikko Andriotis6 days ago1.0BAD CUSTOMER SERVICE - BAD MANAGEMENT I wouldn't recommend this Tommy's Express to anyone. I went for a car wash and left with scuffs all along my tailgate from the Car Wash door coming down on my car before I was able to pull away. When you look at how the wash is set up, cars are able to pull into the wash as you're exiting the wash. When I spoke with the manager and explained to him I waited for a car to pass before proceeding, he was not apologetic and blamed the incident on me saying I should have pulled out of the wash faster and there was no car present. I asked to see the camera footage and he declined and tried walking away saying there's nothing we can do, have a good day. This is when I brought up seeing the video with an attorney, in which his tone changed and he then offered 3 months free membership.
- MGMichael GaftmanNov 14, 20255.0I was Amazed by this Carwash. My car was very dirty coming off the highway from a mini vacation. My Car came out cleaner then i have personally Experienced Going thru a tunnel wash. Nice part about it is they have an APP you can download and control your Unlimited Plan your self or just buy single washes. I was also able to add or delete my wife and kids cars on anytime. I defiantly will return, now that I'm a member.
Frequently Asked Questions About Tommy's Express® Car Wash
What services does Tommy's Express® Car Wash offer?
Tommy's Express® Car Wash offers services including free vacuums, free mat washers, and interior detailing kits. They also provide products like Rainbow Coat, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
What are the operating hours of Tommy's Express® Car Wash in Lombard, IL?
Tommy's Express® Car Wash in Lombard, IL is open daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located?
Tommy's Express® Car Wash is located at 607 North Ave., Lombard, IL 60148, United States.
What payment options are accepted at Tommy's Express® Car Wash?
Tommy's Express® Car Wash accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I sign up for the unlimited car wash membership program?
You can experience the unlimited membership program by downloading the TommyClub App and signing up today.
How can I contact Tommy's Express® Car Wash in Lombard?
You can reach Tommy's Express® Car Wash by phone at +1 630-410-9360 or via email at IL99@teamtommys.com.
Are there any nearby gas stations where I can fuel up before or after my car wash?
Yes, nearby gas stations include Circle K, Shell, BP, and Thorntons, all conveniently located near Tommy's Express® Car Wash for your fueling needs.
What nearby dining options are available around Tommy's Express® Car Wash?
Nearby dining options include Burger King, McDonald's, Brauer House, Brauerhouse Bar & Grill, and Jimmy John's, offering a variety of fast food, American, and bar-style meals.
Are there any nearby hotels if I need accommodation near Tommy's Express® Car Wash?
Yes, nearby hotels include Fairfield Inn & Suites by Marriott Chicago Lombard, Heron Point, Comfort Suites of Lombard, and Comfort Suites Lombard - Addison for your stay in the area.
Does Tommy's Express® Car Wash support any community or charitable associations?
Yes, Tommy's Express® Car Wash is associated with Water Mission, showing their commitment to serving communities and enriching lives.