Jiffy Lube

4.3
685 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LOMBARD. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
1 E Roosevelt Rd, Lombard, IL
60148, United States

Hours

Reviews

4.3
685 reviews
5 stars
528
4 stars
49
3 stars
10
2 stars
8
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, efficient, and knowledgeable, with many highlighting specific employees like Josh and Allen for their exceptional service.

Speed of Service

Numerous reviews noted the quick turnaround time for services, particularly oil changes, often completed in under 30 minutes.

Customer Experience

Overall, customers reported positive experiences with the staff's professionalism and willingness to assist, although there were a few negative comments regarding specific interactions.

Communication

Many customers appreciated the transparency and clear communication from the staff regarding services and pricing.

Mixed Feedback

While most reviews were positive, there were isolated incidents of dissatisfaction, particularly regarding service errors and customer interactions.
  • DR
    Dianna Ritchie
    3 days ago
    5.0
    My first time at a Jiffy Lube and it won't be my last.
  • DB
    Darlene Barrett
    Dec 21, 2025
    5.0
    The best location I’ve found so far! Very efficient and detailed. Management is great looking to please and act like your business matters!
  • DM
    Dina Mattes
    Dec 18, 2025
    5.0
    Stopped in for a quick oil change and was out in no time. They were efficient, friendly, helpful. Everyone there was great! They even offered to rebolt my splash guard the next time I stop in. I will be back! Thank you!
  • LT
    Lauren Taylor
    Dec 12, 2025
    5.0
    I had an excellent experience here after stopping in spontaneously for an oil change. The parking lot was easy to access, and I was greeted right away by the friendly staff. Even with only three team members working (and cars both in front and behind me), they were transparent about potential wait times and still had me in and out within 30 minutes. The service was quick, efficient, and informative. They even checked my tire pressure (which really needed attention) without me asking. Huge shoutout to Allen, who helped me out. He was professional, polite, and clearly knowledgeable! I’ve typically gone elsewhere for oil changes, but after this visit, I’ll definitely be coming back - and recommending them to anyone looking for fast, reliable service. 👏🚗
  • RP
    Ryan Pierce
    Nov 29, 2025
    1.0
    I don’t always leave a 2nd review, but this is necessary. I’m watching the manager change my battery while one employee vapes and another taped a sign on the door in front of me and went to lunch. Manager, Allen, just had shoulder surgery but is the only one working in a snow storm. The vaper tried to sell me on a $350 battery replacement, stressing the labor cost, so you know what the vape is. Not posting a pic of her out of privacy respect, but here’s the sign they taped to the door in front of me before they turned off the lights. Such disrespectful service.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.