Brand Certified
Enterprise Rent-A-Car
4.5(264 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
920 E Roosevelt Rd, Lombard, IL
60148, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(630) 916-7700
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/lombard-15al.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lombard, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lombard location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.5
264 reviews
5 stars
210
4 stars
17
3 stars
7
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Jacob and Ian for their exceptional service.
Mixed Experiences
While some reviews highlighted excellent service, others reported unprofessional behavior and issues with vehicle condition, indicating inconsistency in customer experiences.
Vehicle Quality
Customers generally found the vehicles to be clean and well-maintained, although there were isolated complaints about specific cars having unpleasant odors.
Management Issues
Several reviews pointed out problems with management, including aggressive sales tactics and poor handling of customer complaints, leading to dissatisfaction among some customers.
- CBClaire MzeMbaba BrownFeb 23, 20265.0I had a wonderful experience with Enterprise. The team was professional, kind, and truly attentive to my situation. They didn’t just hand me any vehicle they made sure to provide a car that was adapted to my specific needs, which made a big difference for me and my family. During a stressful time, their understanding and flexibility gave me real peace of mind. I’m very grateful for their support and highly recommend them. Claire
- IZIsmael Jr ZaragozaFeb 6, 20261.0Beware of this location! My wife and I were already in the car when Justin Tomsky came back out to the lot to kick us out of the vehicle to say “corporate just booked it 10 minutes ago”. What kind of business is Liliana Zimbron and Eric Esch running here? Liliana called us 30 minutes prior to let us know the vehicle was ready. I can not begin to describe the feeling I have with this business. Extremely unprofessional. I will be contacting the BBB.
- GCGabriela Hernandez (Homemade Sprinkle Candles)Feb 5, 20261.0Horrible customer service. Manager with glasses is not willing to work with you. Rude
- CCCarynFeb 1, 20265.0The staff at the location I rented from, and dropped off at, were extremely friendly, informative, and a pleasure to work with.
- SSSusan ScownJan 29, 20265.0Very polite and accommodating. They gave me a great price and followed up with me all along. I would definitely use them again.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Lombard, IL?
Enterprise Rent-A-Car is located at 920 E Roosevelt Rd, Lombard, IL 60148.
What are the operating hours of Enterprise Rent-A-Car in Lombard?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Lombard?
They offer a wide range of vehicles including cars, vans, luxury cars, and rental cars for various needs.
Does Enterprise Rent-A-Car in Lombard offer any special rental deals?
Yes, they have great weekend rates which you can book online through their specials page.
Can I reserve a rental car online at Enterprise Rent-A-Car Lombard?
Yes, you can reserve your rental car online through their official reservation website.
What payment options are accepted at Enterprise Rent-A-Car in Lombard?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Lombard provide airport pickup service?
Yes, they offer airport pick-up as one of their services.
Which gas stations are near Enterprise Rent-A-Car in Lombard?
Nearby gas stations include Circle K, Shell, Marathon, and Fas Fuel, which can be convenient stops before or after picking up your rental car.
What food options are available near Enterprise Rent-A-Car in Lombard?
Nearby restaurants include The Halal Burger, Desi Grill & Pizza, Hot Stone, Shawarma Express, Al-wahid, Johnson's Door County Fish, and Lawrence's fish & shrimp, ideal for grabbing a meal before or after your rental visit.
Are there any convenient services close to Enterprise Rent-A-Car in Lombard?
Yes, there are services nearby such as UPS Access Point location for courier and shipping, Midwest Center for Hope & Healing Counseling, and local pharmacies like CVS Pharmacy.
Brand Certified Facts from Enterprise Rent-A-Car
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