AutoZone Auto Parts

4.3
442 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Roosevelt in Lombard, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lombard, IL or call us at (630) 620-4478.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
125 E Roosevelt, Lombard, IL
60148, United States

Hours

Reviews

4.3
442 reviews
5 stars
302
4 stars
65
3 stars
20
2 stars
17
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Anthony and Sarah received high praise for their helpfulness, others were reported as rude and unprofessional.

Store Hours

Several customers expressed frustration with the store not opening on time, leading to inconvenience.

Product Knowledge

Some staff demonstrated excellent product knowledge and were able to assist customers effectively, while others were criticized for being unhelpful.

Installation Assistance

Many customers appreciated the assistance with installation of parts, particularly from employees like Anthony, who went above and beyond.
  • JS
    Joe Shmo
    Dec 23, 2025
    1.0
    There has been a few times I needed to stop here before I go to work and it shows that they’re open from 7:30 AM, but A few times that I’ve stopped there early in the morning it was never open at that time which is very disappointing. I have to leave and go to advance auto parts because they’re actually open at the time that they say they are which is on the opposite side and it’s kind of a headache to get to.
  • MM
    Muhammad Mustafa
    Dec 18, 2025
    1.0
    I went to change my car remote battery on Thursday 12/18 at 7pm there was this Hispanic looking guy (refused to tell me his name) threw away my old battery and tell me that they don't have it in stalk and refused to give my previous battery back. BAD EXPERIENCE
  • SA
    Sid A
    Nov 24, 2025
    5.0
    Very helpful.
  • AW
    Anthony Watts
    Nov 14, 2025
    5.0
    Sarah was a HUGE help with my experience today. She assisted me with making the right purchase and even took time out of her day to help install my item. Very positive experience
  • MH
    md hashim
    Oct 28, 2025
    1.0
    I had a terrible experience at this AutoZone location. The staff were extremely rude and even used abusive language when I tried to return an item that was clearly eligible for return. Instead of helping or explaining the policy properly, they spoke disrespectfully and made the situation very uncomfortable, and even thr guy trying hit me but the lady stopped him. I’ve always trusted AutoZone for car parts and service, but this experience was completely unacceptable. I hope management addresses this issue and provides better training on customer service and professionalism.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Lombard, IL?

AutoZone Auto Parts in Lombard, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Where is the AutoZone Auto Parts store located in Lombard?

The store is located at 125 E Roosevelt, Lombard, IL 60148, USA.