AutoZone Auto Parts

4.3
217 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N. State Street in Litchfield, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Litchfield, IL or call us at (217) 324-3800.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
715 N State St, Litchfield, IL
62056, United States

Hours

Reviews

4.3
217 reviews
5 stars
135
4 stars
38
3 stars
29
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with car troubles.

Product Knowledge

Several reviews highlighted the employees' knowledge and ability to provide accurate information and recommendations for auto parts.

Efficiency

Customers appreciated the quick service and ability to get in and out of the store promptly, although some noted occasional delays.

Mixed Experiences

While many reviews were positive, there were instances of poor service and incorrect information that led to customer frustration.

Competitive Pricing

Customers found the prices to be competitive and appreciated the variety of products available.
  • AA
    Abigail Akre
    Nov 3, 2025
    5.0
    Amazing customer service and always make sure I leave with what I need.
  • ZM
    Zachary Matt
    Oct 5, 2025
    1.0
    I was there on about Saturday October 4th about 11:00 a.m. or so and I have never been told by a man that you can't mix two different brand oils and then making a scene out of it there is some really slow people they hire their I think they know what's going on that shit is crazy
  • DJ
    Denise Joyner
    Jul 1, 2025
    2.0
    I was in Springfield, Illinois on Saturday and stopped at the AutoZone on MacArthur to ask about a sensor light that was coming on.He did his code check and told me everything was fine and I would be able to make it back to the St Louis area. Wrong, my car broke down on the highway I was a woman alone. It was a very scary situation. He was nice and quite friendly. However, he gave me poor advice. My transmission went out. Just a word to the wise remember the people at AutoZone are not mechanics or they would not be there.
  • WS
    W S
    Jun 22, 2025
    1.0
    Ac when shopping could be nice.
  • TT
    Trevor
    May 27, 2025
    5.0
    My wife and I were on a 10 hour drive on a holiday weekend when our car stalled on the side of the highway just outside of Litchfield. Hoping it was an ignition coil issue, and with all local mechanics closed for the holidays, I had the car towed to the AutoZone two miles away. William ran the fix finder scan for us and determined the issue was with the knock sensor. He also showed us that there was accumulated debris around the sensor that could be causing it to give a false positive, and helped us install a replacement. This fixed the issue entirely, and we drove the remaining 300+ miles without any issues. Thank you William for your professionalism and willingness to go the extra mile with the sensor installation. You saved us a very expensive trip to the dealership!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Litchfield, IL?

AutoZone Auto Parts in Litchfield is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.