AutoZone Auto Parts

4.3
218 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N. State Street in Litchfield, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Litchfield, IL or call us at (217) 324-3800.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
715 N State St, Litchfield, IL
62056, United States

Hours

Reviews

4.3
218 reviews
5 stars
136
4 stars
37
3 stars
29
2 stars
4
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the helpfulness and professionalism of staff, others reported rude behavior and poor service experiences.

Product Availability

Customers appreciated the variety and availability of parts, with many noting they found what they needed when other stores did not.

Efficiency

Several reviews highlighted quick service and efficient problem-solving, although some customers experienced delays and issues with order fulfillment.

Staff Knowledge

While many employees were noted for their knowledge and willingness to assist, there were instances of staff lacking adequate training or providing incorrect information.
  • EG
    Ella Graves
    Dec 19, 2025
    1.0
    I didn’t get the guy’s name. Short stocky white guy with brown hair and facial hair. He was an absolute jerk to us, talking to us like we’re stupid. Correcting a term we used and laughing about it. Said it was a new one and he’d add it to his dictionary. 🤷🏻‍♀️ Sorry we don’t work on cars. It was so rude I almost said something in the moment. “That’s cute.” Sarcastically every other sentence. I just don’t think some people should work in customer service. If you don’t like people get a different job. We didn’t say two words to the guy, so I know it wasn’t warranted.
  • AA
    Abigail Akre
    Nov 3, 2025
    5.0
    Amazing customer service and always make sure I leave with what I need.
  • ZM
    Zachary Matt
    Oct 5, 2025
    1.0
    I was there on about Saturday October 4th about 11:00 a.m. or so and I have never been told by a man that you can't mix two different brand oils and then making a scene out of it there is some really slow people they hire their I think they know what's going on that shit is crazy
  • TB
    Tiffany Berkman
    Mar 21, 2022
    5.0
    Everytime I go there, the workers are always friendly and helpful!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Litchfield, IL?

AutoZone Auto Parts in Litchfield is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.