Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N. State Street in Litchfield, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Litchfield, IL or call us at (217) 324-3800.
Feedback is mixed; while many customers praised the helpfulness and professionalism of staff, others reported rude behavior and poor service experiences.
Product Availability
Customers appreciated the variety and availability of parts, with many noting they found what they needed when other stores did not.
Efficiency
Several reviews highlighted quick service and efficient problem-solving, although some customers experienced delays and issues with order fulfillment.
Staff Knowledge
While many employees were noted for their knowledge and willingness to assist, there were instances of staff lacking adequate training or providing incorrect information.
EG
Ella Graves
Dec 19, 2025
1.0
I didn’t get the guy’s name. Short stocky white guy with brown hair and facial hair.
He was an absolute jerk to us, talking to us like we’re stupid. Correcting a term we used and laughing about it. Said it was a new one and he’d add it to his dictionary. 🤷🏻♀️ Sorry we don’t work on cars.
It was so rude I almost said something in the moment. “That’s cute.” Sarcastically every other sentence.
I just don’t think some people should work in customer service. If you don’t like people get a different job. We didn’t say two words to the guy, so I know it wasn’t warranted.
AA
Abigail Akre
Nov 3, 2025
5.0
Amazing customer service and always make sure I leave with what I need.
ZM
Zachary Matt
Oct 5, 2025
1.0
I was there on about Saturday October 4th about 11:00 a.m. or so and I have never been told by a man that you can't mix two different brand oils and then making a scene out of it there is some really slow people they hire their I think they know what's going on that shit is crazy
TB
Tiffany Berkman
Mar 21, 2022
5.0
Everytime I go there, the workers are always friendly and helpful!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Litchfield, IL?
AutoZone Auto Parts in Litchfield is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
Where is AutoZone Auto Parts located in Litchfield?
AutoZone Auto Parts is located at 715 N State St, Litchfield, IL 62056, United States.
What types of products can I find at AutoZone Auto Parts on N. State Street?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which brands does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Litchfield?
You can call them at (217) 324-3800 or email customer.service@autozone.com for inquiries.
What are some nearby automotive services around AutoZone Auto Parts in Litchfield?
Nearby automotive services include Gibson Diesel and Auto for repairs and tire services, and Kingdom Auto Centers Inc for automotive repair and used car sales.
Are there dining options near AutoZone if I want to grab a meal after shopping?
Yes, Chiefs Tavern, Pizza Man & Ice Cream Man, and Chandler Brothers are nearby restaurants and bars to enjoy a meal or drinks after visiting AutoZone.
Where can I find shopping and local markets near AutoZone Auto Parts?
Litchfield Indoor Flea Market offers a range of shopping options nearby, as well as Hometown Treats and Eats for grocery and candy store needs, and Pink Fire Boutique for boutique shopping.
Can I visit financial or insurance services near AutoZone Auto Parts in Litchfield?
Yes, several financial and insurance services are nearby including Litchfield Community Savings, CNB Bank & Trust, Jay Tucker American Family Insurance, Mark Stieren - State Farm Insurance Agent, and Allstate Insurance Agent: Aaron Archibee.