Valvoline Instant Oil Change

4.4
262 reviews
Valvoline Instant Oil Change storefront

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lisle.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1012 Ogden Ave, Lisle, IL
60532, United States

Hours

Reviews

4.4
262 reviews
5 stars
209
4 stars
10
3 stars
6
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the quick and friendly service, several reported serious issues with oil changes, including improper installation and negligence leading to costly repairs.

Staff Professionalism

Most reviews highlighted the professionalism and friendliness of the staff, with specific mentions of team members like Miguel and Marinel for their thoroughness and customer care.

Customer Experience

Customers appreciated the efficient service and lack of pressure to upsell, although some expressed frustration over communication and accountability regarding service errors.

Wait Times

Many customers noted the quick service times, often completing oil changes in under 15 minutes, contributing to a positive overall experience.
  • TE
    T P (Special Elite)
    Jan 5, 2026
    1.0
    Stay far away from this place, they will mess up your vehicle and they will lie about it. Had my oil changed their, vehicle was running fine before coming there. After oil change from their, my light came on and I took my vehicle back to them and they lied like the problem existed before I came to them. Contacted customer which is useless, they will side with the business. I will be contacting the BBB, and State Department of Insurance Regulations and any other agency to report them. Because the manager their is incompetent and does not care about customer service.
  • SS
    Shelby
    Dec 17, 2025
    4.0
    I called ahead to check if they had a tire rotation available and their AI phone system said that they did. I waited for about an hour to get service to find out that they didn't and they don't have tire rotation available. The staff is very kind, but it was a long time to wait just to not be able to have the services I need. I am typically a Valvoline customer I would try to go back if I only needed an oil change.
  • GW
    Grace W.
    Dec 12, 2025
    2.0
    Have been to this Valvoline twice. The first time was great - minimal wait time and quick service. Today's visit was more frustrating. There were several cars in line when I arrived, and several more pulled up as I was waiting. I was told there would be a 35 min wait time (which is fine, thankfully my lunch is an hour!). I was asked to switch spots with another car for faster service, since I had pulled up about 15 min earlier. .... Yet the other car was seen ~10 min before me, and finished up before I had even popped my hood. Super frustrating, since I was on a bit of a time crunch and was specifically asked to switch bays to be seen sooner. I think maybe they confused our cars? Other observations ... I watched one of the techs accidentally drop something into the lower level and shout "did I hit you???" And as another car pulled in, one of the techs audibly yelled "What is wrong with him?" because the driver wasn't pulling forward quickly enough. It was an old man behind the wheel. Yikes! Ultimately my oil was changed, but not a great experience! Took about 45-50 minutes from pulling up (12:35) to rolling out (1:20-1:25), and I had to ask them not to check my filters or tires due to time.
  • MM
    M&M
    Dec 11, 2025
    5.0
    I only come here for my oil changes. Even from the city I drive out to Lisle just to have it done here. Keep up the great work! Speedy service and the communication is incomparable. 🙌🏼💪🏼
  • KK
    Kimberly Kim
    Dec 10, 2025
    5.0
    Came in on my lunch break to do an oil change. Marinel was thorough in providing all the necessary info to make sure my car runs well. The crew was quick and working hard to make sure I was taken care of. Totally recommend and will be back.

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change in Lisle offer?

Valvoline Instant Oil Change in Lisle offers quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.

What are the operating hours for Valvoline Instant Oil Change in Lisle?

The Lisle location is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.