Libertyville Nissan

Reviews

• CY

  Cheng Y

  3 days ago
  5.0
  Overall smooth experience: I need to have a recall repair. Called the place, dropped the car, and was able to get it back on the same day. They kept me informed and I appreciate they did a brake inspection as well.
• MA

  McKensie Alexander

  Nov 17, 2025
  5.0
  I had the best experience with Quinton! After a hectic morning, he came through and not only made our process easier, he went above and beyond to get us the best deal, the best car for our family, and embodied the professionalism of a true car vet! Will always recommend him and this company!
• JL

  Justin Lavy

  Nov 14, 2025
  1.0
  Did not want to put the effort into selling me a car due to me being from out of state. They lie and try and charge you for things that are already included in the sticker price like the destination charge. When you bring it up they tell you thats not the price we charge, they then tell you they can't do it due to some bullshit out of state title thing. I'm from a state with no state tax but they wanted to include the taxes on it. They are not very good sales hence why they have so many 2025 vehicles still on the lot. The service department was awesome. Abraham helped us out in a pinch and is professional and helpful.
• JS

  Jeff Sawyer

  Nov 6, 2025
  1.0
  AVOID SERVICE CENTER AT ALL COSTS!! They broke a switch on my g37 during routine maintenance that rendered the trunk inoperable and then lied to cover it up and wanted to charge me $185 to fix it. Trunk worked literally that morning before I took it in. They also wanted $450 to replace the hood struts (which is not something I came in for). I said no, once I got home I left the hood open for 15minutes with zero sign of it sagging even a little. Quick look online, Infiniti brand OEM struts (by far most $ option) cost $68/ea (so 136 for 2). That means they wanted $314 for the labor which is literally two bolts each. Highway robbery here and they'll try to charge you for things they break
• JC

  John Czapla

  Oct 31, 2025
  5.0
  My experience buying a vehicle from Liberty Nissan was excellent. Guillermo was very knowledgeable in explaining all of the models and trims of the vehicle that I was interested in. He assisted in guiding me towards the model and trims that best fit my needs. He definitely did not push for something I did not want. The time he allowed me to inspect the models and trims of each vehicle that I was interested in was very comfortable and NOT RUSHED. ** At one point, he left me to examine each vehicle on my own without “someone always hovering over me“. In my experience, this was very rare and allowed me time to research on my own, make a few phone calls and give me the opportunity to make an educated decision. I then walked back into the dealership and met him to finalize and answer any questions that I had. Guillermo was also knowledgeable in the different brands in the class of vehicle that I was looking for - offering me the pros and cons of each. I truly feel Guillermo only wanted me to purchase a vehicle that I was comfortable with and that fit my needs. I was very happy with my experience and purchased the vehicle that I wanted. I recommend Liberty Nissan and the service and time that Guillermo offered me. John - October, 2025

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