Libertyville Nissan

Reviews

• JC

  Jacob Christian

  1 day ago
  5.0
  I brought my daughter in to help me buy a new car and we were helped by Brenda. She was cheery and so helpful. My daughter loved her! Ricardo is the manager and helped me with a great deal so I could own my first electric car. If you come to this dealership ask forc them by name to help you. Quick and easy! Keep up the good work!!!
• MM

  Meredith

  4 days ago
  5.0
  If you want a hassle-free and pleasant buying experience for a great new car, make sure to seek out Umair at Liberty Auto Plaza Nissan. He was extremely knowledgeable and helpful throughout the entire process. I am beyond happy with my purchase today and will surely buy a car from here again. Thank you so much, Umair!
• MZ

  Mujtaba Zahid

  Dec 26, 2025
  1.0
  Extremely misleading and dishonest pricing. I drove over an hour to Nissan of Libertyville specifically for a Nissan Versa advertised at $17,200. Before coming in, I spoke twice with the sales manager Ricardo, who clearly confirmed that he would sell me the vehicle at that price. I made it very clear I did not want hidden fees or surprise add-ons. After inspecting the car and wasting nearly 2 hours at the dealership, they finally presented numbers that suddenly included almost $4,000 in additional “shipping, handling, and other fees” BEFORE tax and plates. This is classic bait-and-switch behavior. If the real price is thousands higher, don’t advertise one price and confirm it on the phone, only to change it once the customer is already trapped at the dealership. This cost me 4 hours of my day and a long drive for nothing. Completely unprofessional and deceptive. I would not recommend this dealership to anyone unless you enjoy wasting time and arguing over fake online prices.
• SB

  Steve Brown

  Dec 23, 2025
  1.0
  BEWARE! Total bait-and-switch and unethical tactics. ​Rating: ⭐☆☆☆☆ ​I would give this place zero stars if I could. This dealership is the definition of unethical. They use a classic bait-and-switch tactic—advertising one price online just to get you through the door, only to tell you that the car "just sold" or that the price was a "mistake." ​Once they have you there, they will trap you for hours. They intentionally drag out the process to wear you down until you're exhausted and willing to sign anything just to leave. To make matters worse, they make up the prices as they go. Every time the "manager" comes out, the numbers change, junk fees are added, and the price balloons by thousands. ​These people have no morals and zero transparency. They rely on high-pressure "hostage" tactics rather than honest business. Save yourself the headache and the money—stay far away from this place. There are plenty of reputable dealers in the area that actually value their customers. You’ve been warned!
• CE

  Cristopher Espinoza

  Dec 15, 2025
  1.0
  December 12, 2025- At 7:30 I went inside of the establishment to look at a 2016 Toyota 4Runner that was listed for 28,991 on the website. I dealt with Umair Chaudry who advised me to put a deposit down of $200 to set the vehicle aside for myself. December 15, 2025- Made multiple phone calls to dealership checking on status of my deposit and vehicle. I was reassured multiple times that the vehicle was indeed set aside for me, Cristopher Espinoza, due to the need of making financial adjustments for the purchase of the vehicle. I arrived at the dealership at around 2:00 PM ready to sign the paperwork to walk away with the vehicle only to find out from salesman Umair Chaudry himself that the vehicle was sold to a friend of the owner. In conclusion- Dealership does not honor Deposits nor do they honor those who came to look at the vehicle prior. Would highly recommend looking elsewhere.

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