Jim's Auto Clinic

4.1
165 reviews

About

Auto Repair ShopOil Change Service StationBrake ShopEmissions Testing
At Jim's Auto Clinic, we make having your car serviced or repaired simple. We always strive to maintain a welcoming and helpful atmosphere.

Location

Jim's Auto Clinic
17858 Torrence Avenue, Lansing, IL
60438, United States

Hours

Reviews

4.1
165 reviews
5 stars
109
4 stars
18
3 stars
7
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported poor experiences and rudeness.

Trustworthiness

Several reviews raised concerns about dishonesty and overcharging, with customers feeling taken advantage of, particularly regarding repairs and pricing.

Quality of Work

The quality of repairs is inconsistent; some customers reported satisfactory service, while others experienced repeated issues and dissatisfaction with the repairs done.

Pricing

Pricing is a common point of contention, with some customers finding it reasonable while others felt it was too high or unfair.
  • MK
    meloney kieth-gatlin
    4 days ago
    5.0
    I love this shop great customer service, the environment so friendly they have done work on my car 2x excellent work
  • TO
    Tim O
    Jan 2, 2026
    1.0
    Went in to get work done and they ignored me.
  • CT
    Curtis Thatch
    Nov 15, 2025
    1.0
    There customer service is very poor and they are way to expensive and there work is crap
  • AW
    Andrea Wright
    Oct 20, 2025
    5.0
    Frank or Dr. Frank. I have given him that official title because his bedside manner & pragmatic approach was that of a highly trained Doctor. When I came in with my issue and said that AutoZone said I need a starter, he immediately said what are the symptoms/what's happening with the car? And the experience went uphill from there! I liked his energy and I liked how he interacted with his staff! I will be back when I need other services… Oh yeah, he fixed my car! However, the customer service will bring me back!
  • MC
    Mz. Chocolate
    Oct 3, 2025
    1.0
    Went by here today to ask about freon for my vehicle. I was told by the mechanic that I have special freon and to come back tomorrow. I checked with autozone and they sell the freon that they said that only a dealership or mechanic has. After these reviews, I won't go back. I am so happy that I didn't spend any money here.

Frequently Asked Questions About Jim's Auto Clinic

Where is Jim's Auto Clinic located?

Jim's Auto Clinic is located at 17858 Torrence Avenue, Lansing, IL 60438, United States.

What are the operating hours of Jim's Auto Clinic?

Jim's Auto Clinic is open Monday through Friday from 8:00 AM to 5:30 PM, and on Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.