Jim's Auto Clinic

4.1
163 reviews

About

Auto Repair ShopOil Change Service StationBrake ShopEmissions Testing
At Jim's Auto Clinic, we make having your car serviced or repaired simple. We always strive to maintain a welcoming and helpful atmosphere.

Location

Jim's Auto Clinic
17858 Torrence Avenue, Lansing, IL
60438, United States

Hours

Reviews

4.1
163 reviews
5 stars
108
4 stars
18
3 stars
7
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Frank and Jeff for their excellent service.

Trustworthiness

Several reviews expressed concerns about dishonesty and overcharging, with customers warning others to be cautious and suggesting the shop may not be reliable.

Quality of Work

Feedback varied on the quality of repairs, with some customers satisfied with the work done, while others reported recurring issues and dissatisfaction with repairs.

Pricing

While some customers found the prices reasonable and fair, others felt they were overcharged for services, leading to mixed perceptions about value.

Communication

Customers noted issues with communication regarding repairs and vehicle conditions, leading to frustration and dissatisfaction.
  • CT
    Curtis Thatch
    Nov 15, 2025
    1.0
    There customer service is very poor and they are way to expensive and there work is crap
  • AW
    Andrea Wright
    Oct 20, 2025
    5.0
    Frank or Dr. Frank. I have given him that official title because his bedside manner & pragmatic approach was that of a highly trained Doctor. When I came in with my issue and said that AutoZone said I need a starter, he immediately said what are the symptoms/what's happening with the car? And the experience went uphill from there! I liked his energy and I liked how he interacted with his staff! I will be back when I need other services… Oh yeah, he fixed my car! However, the customer service will bring me back!
  • MC
    Mz. Chocolate
    Oct 3, 2025
    1.0
    Went by here today to ask about freon for my vehicle. I was told by the mechanic that I have special freon and to come back tomorrow. I checked with autozone and they sell the freon that they said that only a dealership or mechanic has. After these reviews, I won't go back. I am so happy that I didn't spend any money here.
  • RH
    Rafael Herrera
    Sep 4, 2025
    1.0
    These guys will try and take advantage of you if you don’t know anything about cars!!! They charged me $650 for a simple tune up
  • AW
    Annette Wheaton
    Sep 3, 2025
    5.0
    I love Jim's Auto Clinic. The man at the front desk is always courteous, business like, and fair.

Frequently Asked Questions About Jim's Auto Clinic

Where is Jim's Auto Clinic located?

Jim's Auto Clinic is located at 17858 Torrence Avenue, Lansing, IL 60438, United States.

What are the operating hours of Jim's Auto Clinic?

Jim's Auto Clinic is open Monday through Friday from 8:00 AM to 5:30 PM, and on Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.