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Jiffy Lube

4.5
(1278 reviews)

Business Details

17803 Torrence Ave, Lansing, IL
60438, United States
(708) 895-6770
https://www.jiffylube.com/locations/il/lansing/173

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LANSING. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
17803 Torrence Ave, Lansing, IL
60438, United States

Hours

Reviews

4.5
1,278 reviews
5 stars
1,005
4 stars
116
3 stars
44
2 stars
23
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and efficient, with several noting excellent communication and helpfulness.

Service Quality

There were mixed reviews regarding the quality of service, with some customers experiencing issues such as improper oil changes and damage to their vehicles, while others reported quick and thorough service.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, citing it as excessive or unclear, and some felt pressured into more costly services.

Efficiency

Many reviews highlighted the quick service times, with several customers noting they were in and out in a short period.

Negative Experiences

A number of customers reported serious issues, including damage to their vehicles and unprofessional behavior from staff, leading to a lack of trust in the service.
  • CE
    Carl Evans
    5 days ago
    1.0
    I went in to get an oil change and transmission flush come out. Check engine light on car don’t want to drive.
  • ER
    Erica Rivera
    6 days ago
    5.0
    Great service, guys were very detailed, professional and courteous.
  • CC
    Chelsey
    Feb 23, 2026
    5.0
    The guys at this location were top notch. They were quick to get me in, helpful with making sure I had access to the best options and prices in my range while answering all my questions about the different oils and when is appropriate for filter changes. They were great !
  • GE
    Gloriatte Evans-Dumas
    Feb 14, 2026
    5.0
    The customer service at Jiffy lube in Lansing, Il was quick, professional and informative. I would recommend that team to everyone. I have been there many times and they haven’t disappointed me and my family yet.
  • BL
    Brandon Loyd
    Jan 26, 2026
    1.0
    Do not , I repeat Do NOT GET an oil change here. I got one and they left my cap off and I drove an extra 3 weeks without knowing it. My engine locked up because the oil got exposed and splashed all over my engine. They deny they had any parts in the damage but I’m STILL missing an oil cap and the engine is locked up. The car worked perfectly fine. The damage on the Outside of my car played no part. They damaged my car and refused to take responsibility. DO NOT WASTE YOUR TIME. Now I have to take legal action! Terrible store

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.

Brand Certified Facts from Jiffy Lube

Jiffy Lube partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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