Jiffy Lube

4.5
1265 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LANSING. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
17803 Torrence Ave, Lansing, IL
60438, United States

Hours

Reviews

4.5
1,265 reviews
5 stars
1,001
4 stars
114
3 stars
43
2 stars
21
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and attentiveness.

Service Quality

While many reviews noted quick and efficient service, there were several complaints about poor workmanship leading to vehicle issues.

Pricing Concerns

Some customers felt the pricing was unclear or excessive, with complaints about unexpected charges after service.

Consistency

Several customers mentioned that their experiences varied, with some visits being excellent while others were disappointing.

Technical Issues

Multiple reviews reported problems with vehicle performance after service, including oil leaks and incorrect oil types.
  • KC
    Kalpana Christian
    3 days ago
    5.0
    The staff was so welcoming, friendly, professional, and helpful. They did an excellent job and in a great time. I went at a time it wasn't busy. I went for an oil change but it was obvious my car needed to be winterized, like lights and signals working, all fluids topped up, etc. They also gave a good available discount. I highly recommend this place.
  • JP
    Jo P
    Nov 12, 2025
    1.0
    Visited this location November 11th 2025. Upon completion of my services requested, a young lady came to my car and told me that I had to go to the front, while she cleared the errors on my dashboard. Later that day, I noticed that my medicinal marijuana that I kept near my cup holder is missing.. I shouldn't have to babysit people to make sure they're not stealing anything from my vehicle. I am the wrong person to steal from....
  • KA
    Kira Axsiom
    Nov 12, 2025
    5.0
    The fastest and best oil change I've ever gotten; everyone was super nice and perfectly explained what my car needed. Never felt pressured into paying more and they even gave me a discount! Great experience.
  • MF
    Megan Forbes
    Nov 7, 2025
    5.0
    I have been coming here for about a year and a half they have always been pretty great helping me out with my car. Today Malachi helped me and was very nice and informative I appreciated it!
  • SJ
    Shaun James
    Nov 2, 2025
    1.0
    Went for an oil change, go to pay for the oil change and left the store. Unfortunately, I had to return to the store. One of the workers I believe his name is Christian took my phone off the charger and placed it in his pocket. Then act like he left his phone in my car. Just be cautious when going to get an oil change. That guy is up there stealing out of the cars.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.