Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lansing, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lansing location today.
Location
Hours
Reviews
3.8
201 reviews
5 stars
106
4 stars
32
3 stars
15
2 stars
6
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported rudeness and unprofessional behavior.
Reservation Issues
Frequent complaints about reservations not being honored or vehicles not being available upon arrival.
Vehicle Condition
Concerns about the cleanliness and maintenance of vehicles, with reports of unpleasant odors and mechanical issues.
Efficiency
Some customers experienced long wait times and poor communication, while others noted quick service and efficient processes.
Overall Experience
Varied experiences, with some customers expressing satisfaction and loyalty, while others vowed to avoid the location in the future.
- MGMark GossweinNov 8, 20253.0Nice service but lately the cars I have rented have had issues. Such as check engine light and low tire pressure warnings
- RCRobert CallahanOct 20, 20251.0Put on hold without acknowledging me at all. Obnoxious marketing loop playing. Enterprise has gone way downhill. 10 minutes on hold no one ever picked up
- JVJoyce VargoOct 7, 20255.0Great experience. I booked on-line very easy. Associate was wonderful, helpful and got me out the door fairly quickly. Thanks! I'll be back again. This is my 3rd rental at this location, always a nice experience.
- LDLisa DSep 11, 20254.0Called and they answered on my first attempt. They had several cars available. They checked me in quickly. I was done within 30 minutes.
- NZNic ZajacSep 6, 20251.0Car is missing a taillight, had almost no gas, and on the first day had a strong deodorant smell which now has faded to reveal a strong marijuana scent they must have been trying to cover
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Lansing offer?
Enterprise Rent-A-Car in Lansing offers a wide range of rental vehicles including cars, vans, and luxury cars. They also provide airport pickup services and flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Lansing?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Where is Enterprise Rent-A-Car located in Lansing, IL?
Enterprise Rent-A-Car is located at 3331 Glenwood Lansing Rd, Lansing, IL 60438, United States.
How can I make a reservation at Enterprise Rent-A-Car in Lansing?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/il/lansing-1585.html or by calling +1 708-474-4220.
What payment methods are accepted at Enterprise Rent-A-Car in Lansing?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Lansing offer any discounts for active military members?
Yes, Enterprise Rent-A-Car in Lansing offers discounts for active military personnel.
What language is spoken at Enterprise Rent-A-Car in Lansing?
The primary language spoken at Enterprise Rent-A-Car in Lansing is English.
How can nearby Lansing Municipal Airport be useful to a customer of Enterprise Rent-A-Car?
Customers flying into Lansing Municipal Airport can conveniently rent a car from Enterprise Rent-A-Car nearby for easy transportation during their visit.
What dining options are available near Enterprise Rent-A-Car in Lansing?
Nearby restaurants include Lynnie Ques, a barbecue restaurant and bar, J's Peapod, an Asian restaurant, and Taqueria La Soga, a Mexican restaurant—great for grabbing a meal before or after your rental experience.
Are there any recreational spots close to Enterprise Rent-A-Car in Lansing?
Rotary Park is a nearby community park where customers can enjoy outdoor activities before or after renting a vehicle.